
A794 Owner’s Guide | Chapter 2: Using the Printer |
Troubleshooting the Printer
The printer is simple and generally
For more information about | See this section |
Detailed and technical troubleshooting | “Service Level Troubleshooting” |
| in the A794 Service Guide |
Printer Tone and Green LED
Problem | Possible Causes | What to Do | Where to Go |
Green LED, quick | Paper out. | Put in a new paper roll. | A794 Owner’s Guide |
continuous flashing. | Cover off. | Put the cover on. |
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| Knife unable to home. | Contact your authorized | Contact your authorized |
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| service representative. | service representative. |
Green LED, slow | Paper is low | Put in a new paper roll. | A794 Owner’s Guide |
continuous flashing. | (if Paper Low Sensor is |
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| installed). |
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| Other problems may be | Contact your authorized |
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| indicated. | service representative. |
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Printer beeps (two- | Printer has been turned | No action is required. |
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on and is ready to |
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high frequency). | operate. |
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Printer beeps and flashes | These all indicate serious | Contact your authorized |
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green LED in various | problems. | service representative. |
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combinations. |
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March 1999 | 15 |