TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Refrigerator Operation
Your refrigerator will not operate
The door will not close completely
■Are the shelves out of position? Put the shelves back into their correct positions. See “Refrigerator Features” for more information.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.
■Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit.
■Is the temperature control on? Turn the temperature control knob to the operating position. See “Using the Control.”
■New installation? Allow 24 hours following installation for the refrigerator to cool completely.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.
■Pulsating - fans/compressor adjusting to optimize performance.
■Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator.
■Popping - contraction/expansion of inside walls, especially during initial
■Water running/dripping - may be heard when water melts during defrosting and runs into the drain pan.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■Is the gasket sticking? Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning.
The door is difficult to open
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■Is the gasket dirty or sticky? Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning.
Temperature and Moisture
Temperature is too warm
■Door opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep door fully closed.
■Is the control set correctly for the surrounding conditions? See “Using the Control.”
■Large load of food added? Allow several hours for the refrigerator to return to normal temperature.
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