PROBLEM
CAUSED BY | SOLUTION |
Rust spots on stainless steel
Dark spots on flatware stainless steel, silver plate, or sterling
Bronze tarnish on silverplate
Water left in bottom of dishwasher
Allowing salty or acidic foods such as mayonnaise, vinegar, fruit juices, salad dressings or milk products to remain on flatware. Undissolved detergent coming in contact with flatware
Undissolved detergent coming in contact with flatware
Silverplate is worn off. Exposed base metal takes on a bronzed hue
Dishwasher cycle not completed
Clogged drain air gap
Rinse flatware that is to stand for several hours before washing (use Rinse & Hold Cycle). Clean stained items with silver polish and
Remove spots with silver polish. Avoid spilling concentrated detergent on wet flatware.
Remove tarnish with silver polish. Have silver replated.
Allow dishwasher to complete cycle. Some remaining water is normal and keeps seals from drying.
Some plumbing codes require use of a drain air gap between an undercounter dishwasher and the drain system of the house. The air gap is usually located above the sink or on the top of the counter near the dishwasher to prevent the possibility of water backing up from the drain into the dishwasher due to a plugged drain. The drain air gap is NOT a part of the dishwasher and is NOT covered by the dishwasher warranty. The drain air gap should be kept clean to ensure proper draining of the dishwasher.
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