TROUBLESHOOTING
RESET BUTTON
If the thermostat does not respond when keys are pressed, or the thermostat is not operating properly, you may use the reset button located on the back of the thermostat body (see fig. 2). Thermostat programming and configuration will not be affected by pressing the reset button. However, the clock will need to be reset.
RESETTING THERMOSTAT CONFIGURATION AND PROGRAMMING
The thermostat can be reset back to default programs and configuration. Removing power from the thermostat will not reset it, because the default settings are maintained in permanent memory. Before resetting the thermostat, you may want to make note of the previously selected configuration and programming. You must reconfigure and
reprogram the thermostat after resetting it using this method.
To reset the thermostat, press and release PROGRAM RUN , then press the FAN ,
TIME BACK and buttons at the same time. This will reset the thermostat to factory default programs and configuration. The display will momentarily go blank, then all segments on the display will momentarily be shown. The thermostat will then go into the HOLD mode and will maintain factory preset temperatures.
TROUBLESHOOTING |
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Symptom |
| Possible Cause |
| Corrective Action | |
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Thermostat Does Not Follow Program |
| 1. AM or PM set incorrectly in program. |
| Check current clock and program settings including | |
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| 2. | AM or PM set incorrectly on clock. |
| AM or PM designations for each time period. If a |
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| 3. | Voltage spike or static discharge. |
| voltage spike or a static discharge occurs use |
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| the reset operation listed above. |
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Blank Display and/or Keypad Not Responding |
| 1. Voltage spike or static discharge. |
| Replace batteries and check heat/cool system | |
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| 2. | Battery change required. |
| for proper operation. If a voltage spike occurs |
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| use the Reset Operation listed above. |
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No Heat/No Cool/No Fan |
| 1. Blown fuse or tripped circuit breaker. |
| Replace fuse or reset breaker. | |
(Common Problems) |
| 2. Furnace power switch to OFF. |
| Turn switch to ON. | |
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| 3. | Furnace blower compartment door or |
| Replace door panel in proper position to engage |
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| panel loose or not properly installed. |
| safety interlock or door switch. |
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No Heat |
| 1. Pilot light not lit. |
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| 2. | SYSTEM button not pressed to display HEAT. |
| Set SYSTEM button until HEAT is displayed and |
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| raise temperature above room temperature. |
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| 3. | Loose connection to thermostat or system. |
| Verify thermostat and system wires are securely |
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| attached. |
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| 4. | Furnace |
| Many furnaces have safety devices that shut |
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| be intermittent. |
| down when a |
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| heat works intermittently contact the furnace |
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| manufacturer or local service person for |
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| assistance. |
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| 5. | Heating system requires service or |
| Diagonistic: Set SYSTEM button until HEAT is |
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| thermostat requires replacement. |
| displayed and raise setpoint above room |
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| temperature.Within a few seconds the thermostat |
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| should make a soft click sound. This sound |
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| usually indicates the thermostat is operating |
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| properly. If the thermostat does not click, try the |
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| reset operation listed on the previous page. If the |
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| thermostat does not click after being reset |
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| contact your heating and cooling service person |
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| or place of purchase for replacement. If the |
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| thermostat clicks, contact the furnace manufacturer |
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| or a service person to verify the heating system is |
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| operating correctly. |
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