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White Rodgers SuperStat Pro Programmable Thermostat manual The house is too warm or too cold

Models: SuperStat Pro Programmable Thermostat

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The house is too warm or too cold.

Troubleshooting Assistance Guide

Programming (continued)

The house is too warm or too cold.

•If the setpoint equals the room temperature, press the UP/DOWN arrow buttons to adjust the setpoint temperature as desired for a temporary hold. If discomfort occurs frequently, reprogram to higher/lower temperatures for desired comfort or change operating mode to obtain a better match between energy use and desired lifestyle.

•Check to ensure that the thermostat is in the correct HEAT or COOL mode by pressing the SYSTEM button. The thermostat is OFF when the display shows OFF and both HEAT and COOL icons are displayed.

•Under excessive temperature loads (high/low outdoor temperature), even before the thermostat was installed, was the heating/cooling equipment capable of maintaining the desired indoor temperature setpoint? If so, the heating/cooling system may need service or possibly an upgrade. Schedule a service call with a heating/cooling dealer for inspection of proper refrigerant levels, airflow, etc.

Customer Service Toll Free 1-888-232-5949

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White Rodgers SuperStat Pro Programmable Thermostat The house is too warm or too cold, Troubleshooting Assistance Guide

Contents

SuperStat Pro Programmable Thermostat User GuideThermostat manufactured in partnership with White-Rodgers Copyright AprilSuperStat is a registered trademark of Comverge, Inc Getting Started with Your Thermostat ContentsProgramming Your Thermostat Critical Event PeriodsDisplaying Energy Price and Usage Information Troubleshooting Assistance GuideIndex Energy Price, Estimated Bill, and Energy Usage InformationOverview Getting Started with Your ThermostatOpen the keypad door Close the keypad doorCancels holds and returns system to programmed settings Thermostat ButtonsExits programming and saves all settings HOLDSYSTEM PRGMTIME/SET DEVICE/MODESystem indicator Thermostat DisplayMessage Area Day of the weekAuto-Changeover Mode Selecting Heating or CoolingPress the SYSTEM button one or more times to select the desired mode Selecting Heating or CoolingSetting the Current Day and Time Setting the Current Day and Time Setting the Current Day and Time Replacing the Batteries in Your Thermostat Required Battery TypeReplacing the Batteries in Your Thermostat Resetting the FLTR Display Conserve Energy While Maximizing Comfort Programming Your ThermostatPlanning Your Program Programming Chart for Weekdays and WeekendPlanning Your Program Programming Chart for All Days of the WeekPress once Programming Heating and CoolingBe sure your screen shows the normal display Press the PRGM button to enter programmingProgramming Heating and Cooling Press until time is flashing Programming Heating and CoolingProgramming Heating and Cooling Permanent Holds Setting HoldsTemporary Holds Setting Temporary Holds Setting Permanent Holds Clearing Holds SuperStat Pro User Guide Critical Event Periods Overriding a Critical Event Overriding Critical EventsEnergy Price, Estimated Bill, and Energy Usage Information Displaying Energy Price and Usage InformationViewing Energy Price, Estimated Bill, and Energy Usage Information Energy usage display alternates Message DisplayViewing Energy Price, Estimated Bill, and Energy Usage Information SuperStat Pro User Guide Display is Blank Troubleshooting Assistance GuideTime is not Correct Thermostat DisplayDisplay is Flashing Troubleshooting Assistance GuideThermostat Display continued Programming Temperature setting will not go lower or higherDisplay numbers/segments are fading out Thermostat program has disappearedTroubleshooting Assistance Guide Programming continuedTemperature changes at wrong time Troubleshooting Assistance Guide Temperature display is incorrectProgramming continued The electronic thermostat is very accurate and maintains the setpoint more accurately than non-electronic thermostats within +/- 1.0 degreeIn program mode, the time or temperature displays “--” Thermostat does not follow programmed timesTroubleshooting Assistance Guide Programming continuedTroubleshooting Assistance Guide The house is too warm or too coldIf the setpoint equals the room temperature, press the UP/DOWN arrow buttons to adjust the setpoint temperature as desired for a temporary hold. If discomfort occurs frequently, reprogram to higher/lower temperatures for desired comfort or change operating mode to obtain a better match between energy use and desired lifestyle Programming continuedTroubleshooting Assistance Guide Thermostat current setpoint does not match the display temperatureThe thermostat may be in recovery from a Critical Event period. Depending upon thermal load of the system, it may take time for the temperature to reach the desired setpoint Programming continuedHow do I skip a time period? Vacation ModeCan I program the thermostat for a vacation mode? Troubleshooting Assistance GuideHold override does not work HoldsTemporary hold cannot be set Troubleshooting Assistance GuideFan will not turn Off EquipmentFan will not turn On Troubleshooting Assistance GuideHeat will not come On Equipment continuedTemporary temperature hold, UP or DOWN buttons, will not work Troubleshooting Assistance GuideEquipment continued Cooling will not come OnTroubleshooting Assistance Guide The fan is On, but no cool air is coming out STG 1 is indicated but the unit is not runningTroubleshooting Assistance Guide Equipment continuedTroubleshooting Assistance Guide The fan is On, but no hot air is coming from registersEquipment continued HEAT icon is displayedSuperStat Pro User Guide Index Index Index Index