White Rodgers SuperStat Pro Programmable Thermostat Equipment continued, Heat will not come On

Models: SuperStat Pro Programmable Thermostat

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Equipment (continued)

Troubleshooting Assistance Guide

Equipment (continued)

 

Heat will not come On.

 

 

• Make sure system is set to heat mode. Press the SYSTEM button until the HEAT icon

 

 

is displayed.

 

 

• If the display on the thermostat is blank, verify that the air handler breaker is not

 

 

tripped, and that the indoor air handler is being powered. If the display is still blank,

 

 

call Customer Service toll free at 1-888-232-5949.

 

 

• In HEAT mode, set the heat setpoint temperature to at least 4 degrees higher than the

 

 

current room temperature. Wait 5 or 6 minutes to get past the 5-minute minimum

 

 

safety delay period. If the STG 1 icon is displayed, and heat does not come On,

 

 

schedule a cooling and heating contractor service call. If the STG 1 icon is not

 

 

displayed, call Customer Service toll free at 1-888-232-5949.

 

 

• For heat pump, check and reset the breaker for heat pump compressor.

 

 

 

Temporary temperature hold, UP or DOWN buttons, will not work.

The thermostat may have been turned off. Press the SYSTEM button to place it in cooling or heating mode, then retry.

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SuperStat Pro User Guide

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White Rodgers SuperStat Pro Programmable Thermostat manual Equipment continued, Heat will not come On