Windsor MPRO 10080390 manual Troubleshooting Chart, Maintenance, Problem, Cause, Solution

Models: MPRO GB 10080410 MPRO EU 10080400 MPRO AU 10080420 MPRO 10080390

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TROUBLESHOOTING CHART

 

 

 

MAINTENANCE

 

 

 

TROUBLESHOOTING CHART

PROBLEM

CAUSE

 

SOLUTION

 

No power, nothing runs

Is the cord plugged in.

 

Plug in cord.

 

Circuit breaker tripped in building.

 

Reset breaker

 

 

 

 

 

Faulty switch.

 

Call for service.

 

 

Faulty power cord or pigtail.

 

Call for service.

 

 

Vacuum circuit breaker tripped.

 

Reset breaker

 

Vacuum motor will not

Faulty main switch.

 

Call for service.

 

run

Loose wiring.

 

Call for service.

 

 

Faulty vac motor.

 

Call for service.

 

 

Debris lodged in vac shoe.

 

Remove debris from vac shoe.

 

Vacuum motor runs but

Dome gasket defective or missing.

 

Replace as necessary.

 

Vacuum hose cracked or hose cuff loose.

 

Replace or repair as necessary.

 

suction is poor

Recovery tank full.

 

Turn off vac motor. Drain and rinse

 

 

 

 

recovery tank.

 

 

Switch to accessory mode.

 

Turn to deep clean position.

 

Poor or no water flow

Jets clogged or missing.

 

Clean using a vinegar /water solution or

 

 

 

replace.

 

(carpet is streaky)

Solution filter clogged.

 

Drain solution tank and clean solution

 

 

 

 

filter.

 

 

Faulty solution pump.

 

Call for service.

 

Brush does not spin

Switch in accessory mode.

 

Turn to deep clean position.

 

Brush circuit breaker tripped.

 

Reset circuit breaker.

 

 

 

 

 

Brush belt broken.

 

Replace as necessary.

 

 

Faulty brush motor.

 

Call for service.

 

Accessory tool fitting

 

 

Clean with steel wool.

 

Corrosion on fitting.

 

Remove and soak in acetic acid (white

 

difficult to connect

 

 

 

 

vinegar).

 

 

 

 

 

 

 

 

Lubricate lightly with silicone base

 

 

 

 

lubricant.

 

86037780 EXTRACTOR 12/09/06

4-5

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Windsor MPRO 10080390, MPRO AU 10080420, MPRO GB 10080410 manual Troubleshooting Chart, Maintenance, Problem, Cause, Solution

FAQ

Why is the vacuum motor not running?

Potential causes include a faulty main switch, loose wiring, a faulty vac motor, or debris lodged in the vac shoe.

What should I do if my carpet has streaks after cleaning?

This could be due to a clogged solution filter, in which case the solution tank should be drained and the filter cleaned. It could also be caused by a faulty solution pump.

How do I troubleshoot poor or no water flow from the carpet cleaner?

Check for clogged or missing jets, which can be cleaned using a vinegar/water solution or replaced if necessary.