TROUBLE SHOOTING

NO PICTURE ON TV

1.Do you have a clear line of sight to the satellite? Are

there trees, buildings, etc. in the way? Figure 3 illustrates the look angle of your reflector.

2.Do you have the menu from the receiver? If not, check the channel the TV set is tuned for — it should be 3 or 4.

3.Check connections at the receiver, TV and antenna.

FIGURE 3

Reflector at 90°

INSTALLATION AND ASSEMBLY

THINGS YOU NEED

Screwdrivers (Phillips and slot)

Drill with 1/8” bit

Sealant

1-3/4” hole saw

Tape measure

  (Must be approved for compatibility w/roof)

7/16” wrench

 

 

STEP 1. Choose a location on the roof for the unit. The dish must be able to rotate without interfering with other roof- mounted equipment (air conditioners, etc.), Figure 4. Be sure the interior ceiling plate is easily accessible with no obstruc- tions that may interfere with operation.

NO SIGNAL FOUND

1.

Have you entered the correct zip code into the receiv-

er? If the zip code is wrong, you may be searching in the

wrong direction or elevation for the satellite.

2.

Is your TV working properly? Does it receive pictures

from off-air stations or your VCR?

3.

Re-tune system for the best picture, using procedure

on page 2.

4.

Inspect antenna. Has it been damaged? If it is even

slightly bent, the receiver may not receive signal.

5.

Do you have +12 VDC at the end of the LNBF cable?

Remove cable from LNBF before testing.

6.

Contact your dealer or Winegard Technical Services at

800/788-4417.

24°look angle

LNBF

NOTE: Check with your dealer or vehicle manufac- turer for features that may have been installed for antenna mounting — reinforced roof areas or pre-wire installation done at the factory.

THE SYSTEM MUST BE LEVEL FOR PROPER OPER- ATION! Winegard’s RW-5000 roof wedge is available for sloped roofs, Figure 5. If using roof wedge, installer will provide longer mounting screws. Mount base plate and ceiling plate must be parallel with each other, Figure 5. If shims or wedges are used, the installer must supply.

STEP 2. Position roof template (inserted in this manual) on the roof. CAUTION: DO NOT drill through wiring. Carefully drill a 1-3/4” hole through roof and ceiling of vehicle. Inspect hole to make sure wiring is intact.

FIGURE 4

ANTENNA IS HARD TO ROTATE, OR ANTENNA DOES NOT ROTATE

1.Inspect antenna on roof. Make sure mount has not been damaged.

2.Be sure there is no sealant between gear housing and base plate.

4.Be sure cable is routed correctly. Cable may be pre- venting rotation of antenna.

3.Contact your dealer or Winegard Technical Services at 800/788-4417.

ANTENNAS HARD TO RAISE, OR ANTENNA DOES NOT RAISE

1.Inspect antenna on roof. Be sure he mount has not been damaged.

2.Is the antenna obstructed?

3.Contact your dealer or Winegard Technical Services at 800/788-4417.

WARRANTY REPAIR WORK

Before you have warranty repairs on your system, be sure the company or individual doing the work has been approved by Winegard Company. If there is not an approved repair company/individual available, contact Winegard Company at 800/288-8094 before proceeding. The Winegard Warranty covers only the mount, antenna and LNBF. For receiver warranty, refer to the receiver manufacturer’s warranty.

ORDERING REPAIR PARTS

Repair parts are available at RV dealers and/or service centers throughout the U.S. Or you can call Winegard Company at 800/288-8094. Credit card orders only, mini- mum order $5.00.

FIGURE 5

RW-5000 Roof Wedge with Gasket

7/8” 3/16”

RW-5000 Roof Wedge

(not included)

70” DIAMETER OPERATING AREA

35”

Vehicle Roof

It is highly recom- mended the unit be mounted on roof center line. Do not mount reflector closer than 10” from edge of roof.

19.50”

REFLECTOR

35”

Interior Wedge

Installer supplied

Antenna Controls

Front of RV

Mount base plate and ceiling plate must be parellel with each other. if shims or wedges are needed, installer must supply.

4

5

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Winegard RM-DM55, RM-DM61 owner manual Trouble Shooting, Installation and Assembly