4 5
TROUBLE SHOOTING

NO PICTURE ON TV

1. Do you have a clear line of sight to the satellite? Are
there trees, buildings, etc. in the way? Figure 3 illustrates
the look angle of your reector.
2. Do you have the menu from the receiver? If not, check
the channel the TV set is tuned for — it should be 3 or 4.
3. Check connections at the receiver, TV and antenna.

NO SIGNAL FOUND

1. Have you entered the correct zip code into the receiv-
er? If the zip code is wrong, you may be searching in the
wrong direction or elevation for the satellite.
2. Is your TV working properly? Does it receive pictures
from off-air stations or your VCR?
3. Re-tune system for the best picture, using procedure
on page 2.
4. Inspect antenna. Has it been damaged? If it is even
slightly bent, the receiver may not receive signal.
5. Do you have +12 VDC at the end of the LNBF cable?
Remove cable from LNBF before testing.
6. Contact your dealer or Winegard Technical Services at
800/788-4417.

ANTENNA IS HARD TO ROTATE, OR ANTENNA

DOES NOT ROTATE

1. Inspect antenna on roof. Make sure mount has not
been damaged.
2. Be sure there is no sealant between gear housing and
base plate.
4. Be sure cable is routed correctly. Cable may be pre-
venting rotation of antenna.
3. Contact your dealer or Winegard Technical Services at
800/788-4417.

ANTENNAS HARD TO RAISE, OR ANTENNA DOES

NOT RAISE

1. Inspect antenna on roof. Be sure he mount has not
been damaged.
2. Is the antenna obstructed?
3. Contact your dealer or Winegard Technical Services at
800/788-4417.
FIGURE 3

WARRANTY REPAIR WORK

Before you have warranty repairs on your system, be
sure the company or individual doing the work has been
approved by Winegard Company. If there is not an
approved repair company/individual available, contact
Winegard Company at 800/288-8094 before proceeding.
The Winegard Warranty covers only the mount, antenna
and LNBF. For receiver warranty, refer to the receiver
manufacturer’s warranty.

ORDERING REPAIR PARTS

Repair parts are available at RV dealers and/or service
centers throughout the U.S. Or you can call Winegard
Company at 800/288-8094. Credit card orders only, mini-
mum order $5.00.
INSTALLATION AND ASSEMBLY

THINGS YOU NEED

Screwdrivers (Phillips and slot)
1-3/4” hole saw
7/16” wrench
Drill with 1/8” bit
Tape measure
Sealant
(Must be approved for compatibility w/roof)
STEP 1. Choose a location on the roof for the unit. The dish must be able to rotate without interfering with other roof-
mounted equipment (air conditioners, etc.), Figure 4. Be sure the interior ceiling plate is easily accessible with no obstruc-
tions that may interfere with operation.
NOTE: Check with your dealer or vehicle manufac-
turer for features that may have been installed for
antenna mounting — reinforced roof areas or pre-wire
installation done at the factory.
THE SYSTEM MUST BE LEVEL FOR PROPER OPER-
ATION! Winegard’s RW-5000 roof wedge is available for
sloped roofs, Figure 5. If using roof wedge, installer will
provide longer mounting screws. Mount base plate and
ceiling plate must be parallel with each other, Figure
5. If shims or wedges are used, the installer must supply.
STEP 2. Position roof template (inserted in this manual)
on the roof. CAUTION: DO NOT drill through wiring.
Carefully drill a 1-3/4” hole through roof and ceiling of
vehicle. Inspect hole to make sure wiring is intact.
Mount base plate and ceiling plate must be parellel with each
other. if shims or wedges are needed, installer must supply.
Reector at 90°

Signal from satellite

24°look angle
LNBF
FIGURE 5FIGURE 4
REFLECTOR
Front of RV
19.50”
70” DIAMETER
OPERATING
AREA
35” 35”
It is highly recom-
mended the unit
be mounted on
roof center line.
Do not mount
reflector closer than
10” from edge of
roof.
RW-5000 Roof
Wedge
(not included)
7/8” 3/16”
Vehicle Roof
RW-5000
Roof Wedge
with Gasket
Interior Wedge
Installer supplied
Antenna Controls