Winix WAC-9000 warranty Troubleshooting, Solutions to Common Problems, Problem Possible Solution

TROUBLESHOOTING

Before you call

Solutions to Common Problems

Review this list before you call for service. This list covers problems that are not the result of defective materials or workmanship.

PROBLEM	POSSIBLE SOLUTION
The remote control	• Make sure the remote control batteries are inserted correctly.
does not work.	• Replace worn-out batteries.
The unit leaves smoke	• Make sure the sensor is not blocked or clogged.
and odors in the air.	• Move the unit closer to the offending odors.
	• Replace or wash the filter as needed.
The unit seems to	• Replace or wash the filter as needed.
produce odors.
The dust or odor light	• Clear the sensor with a vacuum cleaner, as it may be blocked
is green, but there is	or clogged.
still dust/odor in the air.
The dust or odor light	• Clear the sensor with a vacuum cleaner, as it may be blocked
is orange or red, but	or clogged.
the air seems clean.
Unit makes a ticking	• This indicates that the PlasmaWaveTM function is working.
sound.	If the sound is distracting, turn off this function while you are
	in the room.
Unit interferes with	• Because this unit radiates radio frequency energy, we suggest
radio or television	you try one or more of the following:
reception.	- For better reception, adjust the television/radio antenna.
	- Move the unit away from the affected television/radio.
	- Plug the unit power cord into an outlet different from the
	television/radio power cord.
The REPLACE FILTER	• Press the FUNCTION and OFF TIMER buttons at the same
indicator remains lit	time for five seconds. The REPLACE FILTER indicator
after replacing the filter	will flash five times and turn off.
cassette.

15