Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a
How do you get service? If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly at:
Telephone: | 1 800 670 0707 (toll free North America) | |
| 1 360 925 5097 | (direct) |
Fax: | 1 800 994 7828 | (toll free North America) |
| 1 360 925 5143 | (direct) |
Email: | customerservice@xantrex.com | |
Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.
What proof of purchase is required? In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex.
20 |
