Warranty and Return

Return Material Authorization Policy

Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at your expense if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to the wrong location.

When you contact Xantrex to obtain service, please have your instruction manual ready for reference and be prepared to supply:

•The serial number of your product

•Information about the installation and use of the unit

•Information about the failure and/or reason for the return

•A copy of your dated proof of purchase

Record these details in “Information About Your System” on page 54.

Return Procedure

1.Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper packaging.

2.Include the following:

•The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the box.

•A return address where the unit can be shipped. Post office boxes are not acceptable.

•A contact telephone number where you can be reached during work hours.

•A brief description of the problem.

3.Ship the unit prepaid to the address provided by your Xantrex customer service representative.

If you are returning a product from outside of the USA or Canada In addition to the above, you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and deposits.

If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return material authorization (RMA) number is not required. However, you must contact the ASC prior to returning the product or presenting the unit to verify any return procedures that may apply to that particular facility.

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Xantrex Technology RC/GS RC7 owner manual Return Material Authorization Policy, Return Procedure
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RC/GS RC7 specifications

The Xantrex Technology RC/GS RC7 is an advanced remote control panel designed for use with Xantrex inverters and battery chargers. With its sleek design and user-friendly interface, the RC7 offers an intuitive way to monitor and manage power systems in various applications such as RVs, boats, and off-grid solar setups.

One of the main features of the RC7 is its high-resolution LCD screen, which provides clear and detailed information about the system's performance. Users can easily access vital data such as battery voltage, inverter status, charging levels, and overall system health at a glance. This enables quick assessments and troubleshooting, ensuring that the power system operates efficiently.

The RC7 incorporates advanced communication technologies, allowing for seamless integration with Xantrex inverters and other components. It uses an RS-485 communication protocol, which enhances reliability and minimizes data loss over long distances. This technology also allows multiple devices to be connected to a single panel, simplifying the monitoring of complex setups.

Another notable characteristic of the RC7 is its customizable settings. Users can configure alarm thresholds for battery levels and voltage, ensuring that they are alerted in case of any issues. This feature is essential for maintaining battery health and extending lifespan, as it prompts users to take necessary actions before a critical failure occurs.

Moreover, the RC7 provides real-time data logging, enabling users to track their energy consumption and production over time. This data is invaluable for optimizing energy usage and making informed decisions about power management. The panel is also equipped with programmable features that enhance flexibility, allowing users to set operation modes according to their specific needs, whether it's boosting the charge during peak sunlight hours or managing loads effectively.

In terms of build quality, the RC7 is robust and designed to withstand various environmental conditions, making it suitable for both marine and outdoor applications. Its installation process is straightforward, with clear instructions, making it accessible for users who may not have extensive technical skills.

In summary, the Xantrex Technology RC/GS RC7 stands out for its high-resolution display, advanced communication capabilities, customizable settings, and robust design. It serves as a vital tool for anyone looking to optimize their power management systems, combining technology with user-centric functionality. This ensures users can monitor their energy needs effectively, contributing to a more sustainable energy future.
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