Warranty and Return

Information

Warranty

What does this warranty cover? This Limited Warranty is provided by Xantrex Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your RC7 or RC/GS Remote Control. This warranty period lasts for 36 months from the date of purchase at the point of sale to you, the original end user customer. You require proof of purchase to make warranty claims.

This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period. Subsequent owners also require proof of purchase.

What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for return shipments outside of the contiguous United States and Canada.

How do you get service? If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly at:

Telephone: 1 800 670 0707 (toll free North America) 1 360 925 5097 (direct)

Fax:

1 360 925 5143 (direct)

Email:

customerservice@xantrex.com

Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.

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Xantrex Technology RC/GS RC7 owner manual Warranty and Return Information
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RC/GS RC7 specifications

The Xantrex Technology RC/GS RC7 is an advanced remote control panel designed for use with Xantrex inverters and battery chargers. With its sleek design and user-friendly interface, the RC7 offers an intuitive way to monitor and manage power systems in various applications such as RVs, boats, and off-grid solar setups.

One of the main features of the RC7 is its high-resolution LCD screen, which provides clear and detailed information about the system's performance. Users can easily access vital data such as battery voltage, inverter status, charging levels, and overall system health at a glance. This enables quick assessments and troubleshooting, ensuring that the power system operates efficiently.

The RC7 incorporates advanced communication technologies, allowing for seamless integration with Xantrex inverters and other components. It uses an RS-485 communication protocol, which enhances reliability and minimizes data loss over long distances. This technology also allows multiple devices to be connected to a single panel, simplifying the monitoring of complex setups.

Another notable characteristic of the RC7 is its customizable settings. Users can configure alarm thresholds for battery levels and voltage, ensuring that they are alerted in case of any issues. This feature is essential for maintaining battery health and extending lifespan, as it prompts users to take necessary actions before a critical failure occurs.

Moreover, the RC7 provides real-time data logging, enabling users to track their energy consumption and production over time. This data is invaluable for optimizing energy usage and making informed decisions about power management. The panel is also equipped with programmable features that enhance flexibility, allowing users to set operation modes according to their specific needs, whether it's boosting the charge during peak sunlight hours or managing loads effectively.

In terms of build quality, the RC7 is robust and designed to withstand various environmental conditions, making it suitable for both marine and outdoor applications. Its installation process is straightforward, with clear instructions, making it accessible for users who may not have extensive technical skills.

In summary, the Xantrex Technology RC/GS RC7 stands out for its high-resolution display, advanced communication capabilities, customizable settings, and robust design. It serves as a vital tool for anyone looking to optimize their power management systems, combining technology with user-centric functionality. This ensures users can monitor their energy needs effectively, contributing to a more sustainable energy future.
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