Warranty and Return
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Out of Warranty ServiceIf the warranty period for your RC7 or RC/GS Remote Control has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your unit may be serviced or
replaced for a flat fee.
To return your RC7 or RC/GS Remote Control for out of warranty service, contact
Xantrex Customer Service for a Return Material Authorization (RMA) number and follow
the other steps outlined in “Return Procedure” on page52.
Payment options such as credit card or money order will be explained by the Customer
Service Representative. In cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your unit has been received.
RC-GS_manual.book Page 53 Friday, May 20, 2005 4:57 PM