Xerox 3100MFP manual Support and Additional Information Sources, Unrivaled Service and Support

Support and Additional Information Sources

Unrivaled Service

and Support

Behind every Xerox product is a large network of industry-leading customer sup- port — available when you need it. Xerox service professionals use leading-edge technologies to keep you up and running. They’re even linked to the engineers who designed your product, so you can be confi- dent when you choose Xerox. And Genuine Xerox supplies are always readily available.

Total Satisfaction Guaranteed — You Decide When You’re Satisfied

The exclusive Xerox Total Satisfaction Guarantee, recognized as unique in the industry, covers every Phaser device that has been continuously maintained by Xerox or its authorized representatives under a Xerox express warranty or a Xerox maintenance agreement.

Additional Information Sources

Phaser 3100MFP Front Panel:

•The front panel offers tools and infor- mation pages to help with machine setup, feature selections, operational problem solutions, and media feed and supply issues.

Customer Documentation:

•Read Me First

•Quick Reference Guide

•User Manual

•Print Driver (PCL)

•Scan Driver

•Scan Software by Nuance®

•ControlCentre 5.0 Management Software

On the Web

Visit www.xerox.com/office for:

•Product, supplies and support information

•Downloading drivers

•Finding your local Xerox sales representative

•Online documentation

Visit www.xerox.com/office/support for:

•Support and service information, including the same troubleshoot- ing Knowledge Base used by Xerox Customer Support staff to provide the latest technical information on:

–Application issues

–Errors

–Print-quality issues

–Troubleshooting

Questions? Comments? Problems?

If for any reason you need to contact your Xerox sales representative, please call 1-877-362-6567, or visit us on the web at www.xerox.com/office.

Copyright © 2008 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX®, Phaser®, CentreWare®, Scan to PC Desktop® and the sphere of connectivity design are trademarks of Xerox Corporation in the U.S. and/or other countries. All other trademarks are the property of their respective manufacturers. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR

mark are registered U.S. marks. The information in this brochure is subject to change without notice. 5/08 610P729715 310EG-01UA