Xerox 4150 Evaluate Reliability, DAY to DAY Operation, Service and Support, Network Reliability

EVALUATE RELIABILITY

Productivity relies on tools that do their job day-in and day-out. Consider how often you need to intervene with the machine to replace paper or other consumables or to clear jams or other problems. How easy is that intervention and how long is the device down? If outside assistance is required, how easy is it to arrange and how long do you have to wait? Is the device a reliable network citizen? Has it been tested and certified by independent industry participants?

HOW THE WORKCENTRE® 4150 MFP EXCEEDS THE RELIABILITY REQUIREMENT:

DAY TO DAY OPERATION

The WorkCentre 4150 MFP has been engineered to minimize user interventions and downtime. One clear example – SMart Kit™ technology is built in to predict and prevent system downtime. The WorkCentre 4150 constantly monitors itself and communicates to users and administrators through the front panel interface, bi-directional print drivers, email alerts, CentreWare Web and CentreWare IS to alert if a potential failure is going to occur. Customers can simply order a new SMart Kit drum or toner cartridge and it is delivered directly to their office. Simply replace the SMart Kit drum and you have avoided costly downtime without the need for a service call.

Integration with Xerox SMart eSolutions offers hands-free, hassle-free, and secure administration of automatic meter reads and supply replenishment for Xerox devices – further easing the chore of managing supplies for the WorkCentre 4150 MFP.

SERVICE AND SUPPORT

Building on the reliability that is engineered into the WorkCentre 4150 MFP, Xerox has trained and developed a sophisticated service-delivery network that is capable of helping you maintain your equipment, address issues that you may encounter with your equipment, and train you and your users on how to get the most out of your equipment.

NETWORK RELIABILITY

Network reliability is another area Xerox focuses on to deliver a consistent and positive customer experience – the WorkCentre 4150 has been subjected to a controlled, formal test based on the IEEE software testing standards and certified at Capability Maturity Model (CMM) level 2. Compatibility testing uses a number of environmental conditions including server operating systems, client operating systems, network topologies, email servers and Web browsers. Xerox devices maintain standards through adherence to standard protocols (setup, authentication, secure print), consistency in physical standards (network cards, drivers, front end) and operations (copy, print, scan, fax, store) with rock solid security and data integrity.

Lastly, the WorkCentre 4150 MFP has been evaluated for functionality and quality by a number of independent entities and has been awarded the following certifications:

• Microsoft WHQL	• Printer MIB RFC 1213, 2790, 3805, 3806
• SNMP Version 1 and SNMP Version 2	• UL Listed (UL 60950-1)
• CB Certified (IEC 60950-1/EN 60950-1)

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WORKCENTRE 4150 EVALUATOR GUIDE