How are software updates delivered?
9 How are software updates delivered?
Each time the Remote Services application opens, the system checks for software updates from the Xerox Support Server. The Remote Services Home page provides a link to software updates whenever they become available. Alternately, you can access the Software Updates page via the Software Updates tab on the [Home: Support Requests] page.
Types of software updates
Software updates include:
•Operating System (OS) patches
•Remote Services (RS) patches
•DocuSP patches
When a system search is complete, a list of updates display. The search filters the list to ensure compatibility with your site configuration.
Information provided with each update patch include:
•Patch ID
•Patch type
•Installation status
•Date/Time stamp
You may accept, install, or reject any update.
•To manually check the Xerox Support Server for new Software Updates, click the [Get New] button. New Software Updates may take a few minutes to arrive.
•To accept and download an update: Click the patch ID to highlight the row and then click the [Accept] button. The software automatically downloads to your system. With your permission, Xerox Support will remotely install the patch.
•To reject an update and remove it from the list: Click the patch ID to highlight the row and then click the [Reject] button. A rejected update may be accepted at a later time.
•To refresh the display to include Software Updates that have just arrived, click the [Refresh Table] button.
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