Xerox N Series manual Total Satisfaction ServicesSM, Giving Customers the Right Advice

Models: N Series

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Services

Giving Customers the Right Advice

Buy your Agreement now — don’t wait until the warranty ends!

Advance purchase saves money—5% to 30% depending on the model type

"New printer" Agreement pricing is available for a limited time only

Forgetting to purchase a Service Agreement before existing coverage expires results in vulnerability (the potential for an expensive and inconvenient "time and material" repair)

Why multi-year Agreements are best

SAVINGS—up to 30% annualized!

Protects against future price increases

Eliminates the administrative hassle of renewing

Provides long-term insurance against the unexpected

Later may be too late

If a printer is no longer under the original product warranty and is not covered by a Xerox Service Agreement, it must be in good working order to qualify for coverage

Waiting for a failure before getting protection doesn’t work

Why Service Agreements are Worth Your Time!

More revenue/profit

Multiplies your sales effort (with virtually no additional selling effort)

Boosts your average gross margins

Brings in ongoing revenue through renewals

Doesn’t require up-front investment or inventory costs

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Total Satisfaction ServicesSM

Stronger account management

Helps create lasting customer relationships

Enhances your credibility as a total solutions consultant

Generates repeat sales of supplies

Extremely satisfied customers

Produces repeat and referral printer sales for you

Transforms customer crises into solvable situations

Ensures security in terms of printer care

Other Service Offerings

On-Site Installation

Service provided by a factory-trained Xerox technician

Available for purchase through you

Express Exchange

Overnight product replacement for the Phaser 140 only

Available exclusively from Xerox

For more information

For a complete, up-to-date listing of services products and prices, visit Xerox’ Reseller Web site at www.tektronix.xerox.com/resellers/

and select "Price Lists."

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Xerox N Series manual Total Satisfaction ServicesSM, Giving Customers the Right Advice, Other Service Offerings