Xerox Scanner manual Terms & Conditions Illustrative Literature, Samples/Testing, Return Policy

THAMES VALLEY DISTRICT SCHOOL BOARD	Page 10
PRINTERS and SCANNERS TENDER	#05-45C
TERMS & CONDITIONS
SECTION 5.3 ILLUSTRATIVE LITERATURE

5.3.1Bidders shall submit, ILLUSTRATIVE and SPECIFICATION INFORMATION for each item on which they are bidding. Bidders who are bidding EXACTLY as specified do not need to supply this information. Bidders, who are submitting a catalogue, shall indicate page number where the item is illustrated.

5.3.1.1Bidders shall state, in Appendix D, if this literature can be obtained directly from the manufacturer via the internet.

5.3.1.2Bidders shall state, in Appendix D, the web site address for each manufacturer.

SECTION 5.4 SAMPLES/TESTING

5.4.1Each bidder may be required to submit, at the bidder’s own expense, the items of equipment which are being bid upon for testing, examination and comparison purposes. This must be done on request and at a time and location chosen by the TVDSB.

5.4.2Bidders who do not submit the required samples will be considered noncompliant.

5.4.3Not all samples will be returned immediately. Those retained for quality control purposes or testing will be purchased and any item tested that proves defective will be returned.

5.4.4Bidders shall provide, in Appendix D, return instructions (i.e., address and authorization number) if required, for sample returns.

SECTION 5.5 RETURN POLICY

5.5.1Bidders shall state, in Appendix D, under what conditions returns will be accepted.

5.5.2Bidders shall state, in Appendix D, if there is a time limit on returning goods.

5.5.3Bidders shall state, in Appendix D, if there is a “Restocking Charge” on any returned item and the amount or rate to be charged

5.5.4Bidders shall describe, in Appendix D, their procedure for “Returned Goods” with respect to:

5.5.4.1Packaging

5.5.4.2“Ship To” Addressing (Labelling)

5.5.4.3Location to which returns should be shipped

5.5.4.4Method of Shipment (Company Truck, Courier, Transport)

5.5.4.5If a return authorization number is required

5.5.4.6What charges apply and who is responsible for payment

SECTION 5.6 ENVIRONMENT

5.6.1Each Tender submission shall include, in Appendix D, a detailed description of any environmental initiatives and how your program would be implemented and benefit TVDSB.

SECTION 5.7 TRAINING/SUPPORT

5.7.1Training and support services are a consideration in awarding this Tender. Bidders shall include, in Appendix D, any and all support and implementation services your company will provide and identify certification relevant to the support role envisioned.