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Xerox xerox manual Uninstalling Your Scanner, Uninstalling the scanner driver

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MaintenanceXerox® DocuMate® 3120

Error	Problem Description	Solution
Code

0	Scanner is not connected to	A cable may be loose. Check that the scanner’s cables are
	the computer. (The LED does	correctly attached to the computer. If the scanner still does not
	not flash “E” and the status	connect, re-boot the computer.
	light remains blue.)

4	Paper jam	Open the ADF cover and remove the jammed page. See
		“Clearing Paper Jams” on page 24.

6	The scanner’s cover is open.	The ADF door is not closed all the way. Open the scanner then
		close it again. Push down on the lid until it locks into place.

All	An internal part in the	Turn off the power to your scanner, then turn it back on. If the
Other	scanner may have	problem persists, re-boot your computer. If the problem still
Codes	malfunctioned.	persists, contact Xerox Technical Support.

Uninstalling Your Scanner

Use the options in the Windows Control Panel to remove the scanner driver and modules, and any other software provided with the scanner.

Please leave the scanner’s USB cable plugged into the computer while uninstalling the scanner driver. Unplug the USB cable when directed to do so in the instructions below.

Open the list of installed programs in the Windows Control panel.

•Windows XP: Open Add/Remove Programs

•Windows Vista and later: Open Programs and Features

Uninstalling the scanner driver:

1.In the list of installed programs click on Xerox® DocuMate® 3120 driver.

2.Click the Change/Remove or Uninstall button.

3.Click Yes when asked to confirm that you want to remove the driver.

When the driver uninstallation is complete the progress window will automatically close.

4.Turn off the scanner and unplug the USB cable.

5.Reboot the computer if you are prompted to do so.

Follow these instructions to remove any of the other software you installed with your scanner. Depending on the software provided with your scanner, and which applications you installed during the scanner setup, the application list may include:

•Visioneer OneTouch

•Visioneer OneTouch OmniPage OCR module

•Nuance PaperPort

•Nuance OmniPage

•Nuance PDF Converter

User Guide

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Xerox xerox manual Uninstalling Your Scanner, Uninstalling the scanner driver, Click the Change/Remove or Uninstall button

Contents

Page Document Version 05-0891-000a September Page Table of Contents Loading Documents to ScanMaintenance Error Light Troubleshooting CodesXerox DocuMate 3120 Specifications Xerox DocuMate 3120 Parts ListOperational Safety Information SafetySafety Introduction Warning - Electrical Safety Information Electrical InformationEmergency Power Off Maintenance InformationElectrical Supply Disconnect DeviceContact Information Product Safety CertificationEnvironmental Health and Safety Contacts Welcome What’s in the BoxSystem Requirements DocumentationPentium 4 PC or AMD equivalent with A VGA or SVGA MonitorXerox DocuMate 3120 Scanner User Guide Xerox DocuMateWelcome Scanner Setup Unpack and Assemble the ScannerConnect the Power Cord Installation Please make sure of the following before you begin installationInstall the Software and Connect the Scanner 6. Click Install now Installing the Scanner Driver Connect the USB Cable and Turn on the Power 5. Click OK to complete the installation process Installing Visioneer OneTouch Installing Additional Applications View the User Guides Register Your Scanner To register your scannerDocuments to Avoid Scanning Loading Documents to ScanSupported Document Types Unsupported Document Types Scanning from the Automatic Document Feeder ADF Preparing Documents for ScanningLoading Documents Scanning Interfaces OneTouch Button PanelTWAIN and WIA Interface-This option uses your scanner’s TWAIN interface to scan. Select scanning options before scanning, put the document in the scanner, then click the Scan button in the TWAIN interface window Maintenance Safety PrecautionsCleaning the Scanner Clearing Paper Jams3. Wipe clean the feed rollers and scanner glass in the scanner body Maintenance2. Open the Automatic Document Feeder cover Xerox DocuMate6. Close the scanner when you’re finished Maintenance5. Be careful not to snag the cloth on the spring arms of the ADF pad Xerox DocuMateReplacing the ADF Pad Assembly Replacing the Roller Assembly 2. Pull the paper guide away from the scanner 7. Insert the left end of the new roller assembly into the hole in the ADF cover. Angle the roller into the scanner and align the lock tab with the slot in the scanner Troubleshooting Problem Why won’t my scanner buttons work after scanning with Windows Image Acquisition WIA? 3. When prompted, plug the USB cable back into the scanner Normal Operation Error Light Troubleshooting CodesError Codes 2. Click the Change/Remove or Uninstall button Uninstalling Your ScannerUninstalling the scanner driver Xerox DocuMate 3120 Specifications Uninstalling Visioneer AcuityScanner Specifications Scanner DimensionsPower Information Cable InformationPart Number Xerox DocuMate 3120 Parts ListPart Name Regulatory Information Basic RegulationsUnited States FCC Regulations European UnionUnited States Copy RegulationsTurkey RoHS Regulation Canada Other Countries Compliance Information Product Recycling & DisposalUSA & Canada European UnionEnergy Program Compliance Energy Star for the USAProfessional/Business Environment