Yamaha DVD Player Troubleshooting for Models Like the DVD-S1500

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system in for repair.

Problem		Solution
No power	–	Check to ensure that the AC power cord is properly connected.
No picture	–	Check to ensure that the TV is switched on.
	–	Check the video connection.
Distorted picture	–	Occasionally, a small amount of image distortion may be visible. This is not a
		malfunction.
Completely distorted picture or black	– Make sure the NTSC/PAL setting on the DVD player matches the video
and white picture when playing a DVD/		signal of your television. (See “TV System (NTSC/PAL conversion)” on
Super Audio CD or Video CD		page 13.)
No sound or distorted sound	–	Adjust the volume.
	–	Check that the speakers are connected correctly.
No audio at digital output	–	Check the digital connections.
	–	Check the settings menu to ensure that the digital output is set to ALL or
		PCM.
	–	Check to ensure that the audio format of the selected audio language
		matches your receiver capabilities.
No sound and picture	–	Check that the SCART cable is connected to the correct device (See “Audio
		connection” on page 7, 8.)
Disc does not play.	–	Check that the disc label is facing up.
	–	Determine if the disc is defective by trying another disc.
Picture freezes momentarily during	–	Check the disc for fingerprints or scratches.
playback.	–	Clean with a soft cloth, wiping from center to outside edge.
Fails to return to start-up screen when	–	Reset the unit by switching the player off, then on again.
disc is removed
No response to remote control	–	Aim the remote control directly at the sensor on the front of the player.
	–	Reduce the distance to the player.
	–	Replace the batteries in the remote control.
	–	Re-insert the batteries with their polarities (+/– signs) as indicated.
Buttons do not work or player stops	–	To completely reset the player, unplug the AC cord from the AC outlet for
responding.		5-10 seconds.
No response to some operating	–	Certain operations may not be permitted by the disc. Refer to the
commands during playback		instructions for the disc.
Cannot read CDs/DVDs	–	Use a cleaning CD/DVD to clean the lens before sending this unit in for
		repair.
The picture is not displayed in a proper	–	Change the parameter of the Video Shift menu in the On-screen menu
position on the screen		(Preferences ➔ Picture ➔ Video Shift). See page 10.
Connect record MP3	–	SCMS copy protected discs cannot e recorded digitally. Try recording by
		analog jacks.

If the problem is not listed above, or if the instructions fail to help, turn off the power to the unit, disconnect the power cable, and contact the nearest authorized YAMAHA dealer or service center.

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