Troubleshooting

Problem

Cause

Remedy

See

page

 

 

 

Disc playback does

You may use a CD-R/RW, DVD+R/RW

Finalize the CD-R/RW, DVD+R/RW or DVD-R/RW.

—

not start.

or DVD-R/RW that is not finalized.

 

 

 

 

 

 

 

The disc label may not be facing up.

Check that the disc label is facing up.

—

 

 

 

 

 

The disc may be defective.

Try to play back another disc. If the same problem

—

 

 

does not happen, the disc you want to play back is

 

 

 

defective.

 

 

 

 

 

 

JPEG or MP3/ WMA disc may not

Check that your JPEG or MP3/ WMA disc contains at

—

 

contain sufficient picture files or music

least 10 JPEG picture files or 5 MP3/WMA music

 

 

tracks to be played back.

files.

 

 

 

 

 

 

For MP3/WMA files, the sampling rate

For MP3/WMA files, check that the sampling rate

63

 

and bit rate may not be compatible.

and bit rate are compatible. For JPEG files, check that

 

 

For JPEG files, the resolution may not be

the resolution is compatible.

 

 

compatible.

 

 

 

 

 

 

 

The region code of the disc may not be

Check the region code.

63

 

supported with the DVD player.

 

 

 

 

 

 

Picture freezes

The disc may be dirty.

Check the disc for fingerprints/scratches and clean it

64

momentarily during

 

with a soft cloth wiping from center to edge.

 

playback.

 

 

 

 

 

 

 

The DVD player does

The disc lens may be dirty.

Use a lens cleaner to clean the lens.

64

not read CDs and

 

 

 

DVDs.

 

 

 

 

 

 

 

Unable to turn on or

The component video signal output setting

Set “COMPONENT” of the DVD player to match the

54

off a progressive scan

may not match the video connection.

connection method.

 

 

 

 

 

No sound during DivX

The audio code may not be supported with

 

 

movie playback

the DVD player.

 

 

 

 

 

 

 

 

Remote control

 

 

 

 

 

 

Problem

Cause

Remedy

See

page

 

 

 

The remote control

Wrong distance or angle.

The remote control functions within a maximum

11

does not work nor

 

range of 6 m (20 ft) and no more than 30 degrees off-

 

function properly.

 

axis from the front panel.

 

 

 

 

 

 

Direct sunlight or lighting (from an

Reposition this system.

—

 

inverter type of fluorescent lamp, etc.) is

 

 

 

striking the remote control sensor of this

 

 

 

unit.

 

 

 

 

 

 

 

The batteries are weak.

Replace all batteries.

11

 

 

 

 

 

The remote control code is not correctly

Set the remote control code correctly using “LIST OF

48

 

set.

REMOTE CONTROL CODES” at the end of this

 

 

 

manual.

 

 

 

 

 

 

 

Try setting another code for the same manufacturer

48

 

 

using “LIST OF REMOTE CONTROL CODES” at

 

 

 

the end of this manual.

 

 

 

 

 

Even if the remote control code is correctly set, there are some models that do not respond to the remote control.

62 En