Remote control
Problem | Cause | Remedy | |
The sound bar cannot | The sound bar is out of the operating | Use the remote control within the operating | |
be controlled using | range. | range (p.8). | |
the remote control. |
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The batteries are weak. | Replace with new batteries (p.8). | ||
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| The remote control sensor of the | Adjust the lighting angle, or reposition the | |
| sound bar is exposed to direct sunlight | sound bar. | |
| or strong lighting. |
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The TV cannot be | The remote control sensor of the TV is | Use the TV Remote Repeater function (p.11) or | |
controlled using the | blocked by the sound bar. | remove the stands of the sound bar so that the | |
TV remote control. |
| TV remote control sensor is not blocked (p.6). | |
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| There may be any problem with the | Refer to the manuals of the TV. | |
| TV or TV remote control. |
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The TV cannot be | The TV Remote Repeater function is | Enable the TV Remote Repeater function (p.11). | |
controlled by using | disabled. |
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the TV Remote |
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The TV remote control does not | The TV Remote Repeater function cannot be | ||
Repeater function. | |||
use infrared signals. (Some remote | used in this case. Adjust the position of the | ||
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| controls may not work even if it uses | sound bar so that the remote control sensor | |
| infrared signals.) | of the TV is not blocked by the sound bar and | |
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| use the TV remote control to operate the TV. | |
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| The sound bar and TV are too close | Move the sound bar to adjust the distance | |
| or too far from one another. | between the TV Remote Repeater and TV | |
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| (remote control sensor) (p.11). | |
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| If necessary, remove or attach the stands of | |
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| the sound bar (p.6). | |
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| There is any obstacle (such as cables) | Remove the obstacle between the sound bar | |
| between the sound bar and TV. | and TV. | |
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The sound bar does | The TV remote control key was not | Hold down the key for more than 1 second | |
not learn TV remote | held down long enough. | twice or three times (p.10). | |
control operations. |
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The TV remote control does not | The TV remote control learning function | ||
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| use infrared signals. (Some remote | cannot be used in this case. Use the supplied | |
| controls may not work even if it uses | remote control to operate the sound bar. | |
| infrared signals.) |
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| The position where you operated the | Operate the TV remote control at the | |
| TV remote control is not appropriate | appropriate position (p.10). | |
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| The batteries of the TV remote control | Replace with new batteries. | |
| are weak. |
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| The remote control sensor of the | Adjust the lighting angle, or reposition the | |
| sound bar is exposed to direct sunlight | sound bar. | |
| or strong lighting. |
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| The transmission of the remote control | Turn off the TV and perform the learning | |
| signal was disturbed by the TV screen | operation again (p.10). | |
| light. |
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Sound is coming | Audio output is enabled on the TV. | Change the TV setting to disable the TV |
from the TV when the |
| speaker output. If a setting to disable the |
sound bar volume is |
| speaker output is not available on your TV, try |
turned up with the TV |
| the following methods. |
remote control. |
| - Connect headphones to the headphone jack |
(when TV remote |
| on the TV. |
control learning |
| - Set the TV volume to minimum. |
function is used) |
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The power of the | The power of the TV was on when you | Press the power key on the TV and (power) |
sound bar and of | performed the learning operation. | on the front panel of the sound bar to turn on |
the TV switch in the |
| them and then press the power key on the TV |
opposite direction. |
| remote control to turn off them. |
(For example, the TV |
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is turned off if the |
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sound bar is turned |
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on.) |
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(when TV remote |
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control learning |
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function is used) |
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