Appendix

Troubleshooting

■ For the Instrument

Problem

Possible Cause and Solution

 

 

When the instrument is turned on or off, a popping

This is normal and indicates that the instrument is receiving electrical

sound is temporarily produced.

power.

 

 

 

Using a mobile phone in close proximity to the instrument may pro-

When using a mobile phone, noise is produced.

duce interference. To prevent this, turn off the mobile phone or use it

 

further away from the instrument.

 

 

 

Check that nothing is connected to the PHONES/OUTPUT jack on

 

the rear panel. When a set of headphones is plugged into this jack,

 

no sound is output.

There is no sound even when the keyboard is

 

 

played or when a song or style is being played

Check the Local Control on/off. (See page 100.)

back.

 

Is the FILE CONTROL display showing? The instrument’s keyboard,

 

 

etc., will not produce any sound while the FILE CONTROL display is

 

showing. Press the [EXIT] button to return to the MAIN display.

 

 

Playing keys in the right hand area of the keyboard

When using the Dictionary function (page 82), the keys in the right

does not produce any sound.

hand area are used only for entering the chord root and type.

 

 

The style or song does not play back when the

Is External Clock set to ON? Make sure External Clock is set to OFF;

[START/STOP] button is pressed.

refer to “External Clock” on page 100.

 

 

 

Make sure that the Style Volume (page 88) is set to an appropriate

 

level.

 

 

The style does not sound properly.

Is the split point set at an appropriate key for the chords you are play-

 

ing? Set the split point at an appropriate key (page 77).

 

Is the “ACMP” indicator showing in the display? If it is not showing

 

press the [ACMP ON/OFF] button so that it does show.

 

 

No rhythm accompaniment plays when the

This is not a malfunction. Style number 121 and style numbers 133–

[START/STOP] button is pressed after selecting

150 (Pianist) have no rhythm parts, so no rhythm will play. The other

style number 121 or a style between 133 and 150

parts will begin playing when you play a chord in the accompaniment

(Pianist).

range of the keyboard if style playback is turned on.

 

 

 

The instrument is polyphonic up to a maximum of 32 notes. If the

Not all of the voices seem to sound, or the sound

Dual voice or Split voice is being used and a style or song is playing

seems to be cut off.

back at the same time, some notes/sounds may be omitted (or “sto-

 

len”) from the accompaniment or song.

 

 

The footswitch (for sustain) seems to produce the

The polarity of the footswitch is reversed. Make sure that the foot-

opposite effect. For example, pressing the foot-

switch plug is properly connected to the SUSTAIN jack before turning

switch cuts off the sound and releasing it sustains

on the power.

the sounds.

 

 

 

 

This is normal. The AWM tone generation method uses multiple

The sound of the voice changes from note to note.

recordings (samples) of an instrument across the range of the key-

board; thus, the actual sound of the voice may be slightly different

 

 

from note to note.

 

 

The Demo display is shown in Japanese, and/or

Make sure the Language setting in the FUNCTION display is set to

there are Japanese characters in the display mes-

English. (See page 14)

sages.

 

 

 

112 DGX-620/520, YPG-625/525 Owner’s Manual