Something not working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer.

The dishwasher is fitted with a number of alarm systems which can help you to quickly determine the cause of any problems.

The dishwasher will not start or stops during operation. All push buttons are inoperative except for the ON-OFF push button. The indicator light of the programme under and one or more of the phase indicator lights (WASHING, DRYING, END OF PROGRAMME) are flashing.

Press the ON-OFF push button to switch off the dishwasher and carry out the following suggested corrective actions listed below.

Once the checks have been carried out switch on the dishwasher and start a washing programme, if the fault code reappears in the digital display, contact your local Service Force Centre.

Important: If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or installation a charge will be made, even if the appliance is in guarantee.

Symptom

Fault code

Solution

 

 

 

 

 

The machine will not start

 

 

The door has not been properly closed.

 

 

 

The plug is not properly inserted in the power socket.

 

 

 

There is a power failure.

 

 

 

 

The machine does not fill

WASHING phase

 

Ensure the water tap is open.

with water

indicator

 

Ensure the mains water supply has not been cut off.

 

light flashing

 

The inlet hose may be squashed or bent. Reposition the hose.

 

 

 

The inlet hose may be blocked. Switch off the water supply and

 

 

 

clean the filter.

 

 

 

 

The dishwasher will not drain

DRYING phase

 

The drain hose may be squashed or bent. Reposition the hose.

 

indicator light

 

The sink may be blocked. Clear any blockages.

 

flashes

 

The drain hose extension is not correct. Follow the instructions for

 

 

 

connecting to the waste.

 

 

 

There is no vent in the end of the drain hose.

 

 

 

 

Protection against flooding

WASHING and DRYING

 

Close the water tap and contact the Service Force Centre.

is active

phase indicator lights

 

 

 

are flashing

 

 

 

 

 

 

General

One or more phase

 

Switch off the dishwasher. Switch it back on and start the

 

indicator lights are

 

programme.

 

flashing

 

If the alarm reappears, call the local Service Force Centre.

 

 

 

 

The machine is noisy

 

 

Dishes are rattling against each other, refer to “Loading your

 

 

 

machine”.

 

 

 

The spray arms are knocking against the dishes. Refer to "Loading

 

 

 

your machine".

 

 

 

 

The door is difficult to close

 

 

The dishwasher is not level, or not properly built-in.

 

 

 

 

Visible lime deposits or

 

 

Check that there is salt and that the salt cap is tight.

white film on the dishes

 

 

Check that the right level of the water softener is set.

 

 

 

 

The dishes are not quite dry

 

 

The rinse aid has run out or too little is being used.

 

 

 

 

The dishes are not clean

 

 

The baskets are too full.

(poor wash)

 

 

The dishes have not been arranged properly.

 

 

 

The spray arms do not rotate

 

 

 

The spray arms are clogged.

 

 

 

The filters are clogged.

 

 

 

The filters are not in the correct position.

 

 

 

Not enough detergent has been used or it is unsuitable.

 

 

 

The detergent is old or has gone hard.

 

 

 

The salt container cap is not properly closed.

 

 

 

The washing programme selected is too gentle.

 

 

 

 

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Zanussi DE 4744 manual Something not working, Symptom Fault code Solution