Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

During machine operation it is possible that one of the following alarm codes appears on the display:

- E10

: problem with the water supply

If at the end of the programme the alarm code EFO is displayed this

-

E20

: problem with water draining

means that the drain filter is clogged.

-

E40

: door open

 

Once the problem has been eliminated, press the START/PAUSE button

to restart the programme. If after all

checks, the problem persists, contact your local Service Force Centre.

 

Symptom

Possible causes

 

 

 

The machine does not start

The door has not been closed. (E40)

 

The plug is not properly inserted in the power socket.

 

There is no supply at the socket.

 

The main fuse or the fuse in the plug has blown.

 

The START/PAUSE button has not been depressed.

 

The DELAY START option has been selected.

 

 

 

The machine does not fill

The water tap is closed. (E10)

 

The filter in the inlet hose is blocked. (E10)

 

The inlet hose may be squashed or kinked. (E10)

 

The door has not been closed. (E40)

 

 

 

The machine fills then empties

The end of the drain hose is too low.

immediately

The end of the drain hose is submerged in water.

 

There is no vent in the end of the drain hose.

 

 

 

The machine does not empty and/or

The drain hose may be squashed or kinked. (E20)

does not spin

The RINSE HOLD option has been selected.

 

The drain filter may be blocked. (E20)

 

The drain hose extension, if fitted, is not correct. Follow the

 

 

instructions for connecting to the waste.

 

The drainage system pipes are blocked.

 

The wash load is unbalanced: redistribute the clothes inside the drum to

 

 

allow the machine to spin.

 

 

 

There is water on the floor

Too much detergent or unsuitable detergent has been used (creates too

 

 

much foam).

 

Check whether there are any leaks from the inlet hose fittings. It is not

 

 

always easy to see this as the water runs down the hose; check to see if

 

 

it is damp.

 

The drain hose may be damaged or not securely positioned.

 

The detergent dispenser drawer or recess is clogged.

 

The drainage system pipes are blocked.

 

 

 

Unsatisfactory washing results

Too little detergent or unsuitable detergent has been used. An

 

 

insufficient amount of detergent leaves the laundry looking grey and

 

 

causes lime scale to form.

 

Stubborn stains have not been treated prior to washing

 

The correct wash programme/temperature has not been selected.

 

Too much laundry has been placed in the drum.

 

 

 

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Zanussi WJS 1665 W, WJS 1465 W, WJS 1265 W manual Something Not Working

WJS 1265 W, WJS 1465 W, WJS 1665 W specifications

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