The plate is located on the external
SERVICE AND SPARE PARTS (UK)
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning:
08705 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area. The addresses are listed on the following pages.
Before calling out an engineer, please ensure you have read the details under the heading “FAULTS”. When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance.
5.The purchase date
CUSTOMER CARE DEPARTMENT
(UK)
For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk
Customer Care Department
Zanussi
SL1 1DZ
08705 727727 (*)
*calls to this number may be recorded for training purposes.
GUARANTEE CONDITIONS (UK)
ZANUSSI GUARANTEE CONDITIONS
We, Zanussi, undertake that if, within 24 months of the date of the purchase, this Zanussi appliance or any part thereof is proved to be defective by any reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that:
*The appliance has been correctly installed and used only on the gas and electricity supply stated on the rating plate.
*The appliance has been used for normal domestic purpose only, and in accordance with the manufacturer's instructions.
*The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.
*All service work under this guarantee must be undertaken by a Zanussi Service Centre.
*Any appliance or defective part replaced shall become the Company's property.
*This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours, in which case a premium will be charged.
EXCLUSIONS
This guarantee does not cover:
*Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.
*Costs incurred for calls to put right an appliance which is improperly installed or calls to appliance outside the United Kingdom.
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