Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.

During machine operation it is possible that one of the following messages appears on the display:

Problem with filters/condenser

......«Please clean filters/condenser» Please check filters/condenser.

Problem with water reservoir

«The tank is full, please empty» Please check the water reservoir.

Door open

«Can’t lock door» Please check the door.

Once the problem has been eliminated, press the START/PAUSE button to restart the programme.

IMPORTANT: if the «Warning» message and an alarm code (e.g. E21) appear on the display and the buzzer sounds, switch the machine off and call the Service Centre.

Symptom

Possible causes

 

 

The tumble dryer does not

The door(s) has (have) not been closed («Can’t lock door»).

start

The plug is not properly inserted in the power socket.

 

There is no current at the socket.

 

The main fuse or the fuse in the plug has blown.

 

The selector dial is not set correctly.

 

The water reservoir is full or not properly inserted («The tank is full, please

 

empty»). The programme starts in any case but it stops after approx. 4 minutes.

 

The START/PAUSE Button has not been pressed.

 

The DELAY START option has been selected.

 

 

Drying takes too long or

The laundry has not been spun properly.

laundry is not dry enough.

The filters and/or the condenser are clogged up («Please clean

 

filters/condenser»).

 

 

The water reservoir is full («The tank is full, please empty»).

 

The room temperature is too high.

 

The selected time or drying cycle was not suitable for the laundry.

 

The HALF POWER

option has been selected.

 

The HALF LOAD

option has been selected.

 

There is too much laundry inside the appliance.

 

The dryer is not correctly installed.

 

 

 

If after the above checks, there is still a fault, call your local Service Force Centre.

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Zanussi ZDC 5375 W manual Something Not Working, Tumble dryer does not, Start, Drying takes too long or