Something not working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed below.
The dishwasher is fitted with a fault indication system, and the following codes may be displayed (A1, A2, A3, A6, A7) which can help you to determine the cause of any problems.
All indicator lights on the control panel are off (except the indicator light of the phase under way), the machine stops and a fault code appears in the display.
- press the "Start" pushbutton to reset the alarm and restart the wash programme.
If the fault code reappears in the display, before contacting your local Service Force Centre, carry out the following suggested corrective actions:
Important: If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or installation a charge will be made even if the appliance is in guarantee.
Symptom | Fault code | Solution |
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The machine will not start |
| ■ The On/Off button has not been pressed. |
|
| ■ The door has not been properly closed, (open |
|
| door indicator light flashes). |
|
| ■ The plug is not properly inserted in the power |
|
| socket. |
|
| ■ Check the plug fuse. |
|
| ■ There is no current at the socket. |
|
|
|
The dishwasher does not | Indicator light | ■ Ensure the water tap is open. |
fill with water | "water tap" | ■ Ensure the mains water supply has not been cut off. |
| flashes | ■ The inlet hose may be squashed or bent. |
|
| Reposition the hose. |
|
| ■ The inlet hose may be blocked. |
|
| Switch off the water supply, and clean the filter. |
|
|
|
The filters are blocked | Alarm A3 | ■ Clean the filters (refer to “Maintenance and |
| flashes in the digital | cleaning”). |
| display | ■ The spray arms are not rotating. Ensure the |
|
| crockery is loaded correctly. |
|
|
|
The dishwasher will not drain | Alarm A6 | ■ The drain hose may be squashed or bent. |
| flashes in the digital | Reposition the hose. |
| display | ■ The sink may be blocked. Clear any blockages. |
|
| ■ The drain hose extension is not correct. Follow the |
|
| instructions for connecting to the waste. |
|
| ■ There is no vent in the end of the drain hose. |
|
|
|
| Alarms A1, A2, A7 | ■ Switch off the dishwasher. Switch it back on and |
| flashes in the digital | start the programme. If the alarm reappears, call |
| display | the local Service Force Centre. |
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|
The machine is noisy |
| ■ Dishes are rattling against each other, refer to |
|
| "Loading your machine". |
|
| ■ The spray arms are knocking against the dishes. |
|
| Refer to "Loading your machine". |
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The door is difficult to close |
| ■ The dishwasher is not level, or not properly |
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22 | PSN10UK |
