Zanussi ZI 720/9K manual What Happens if Something is WRONG? GB

WHAT HAPPENS IF SOMETHING IS WRONG? GB

Before contacting your local Zanussi Service Centre, check the following points:

The appliance does not work	Check that:
	■	There is power at the socket.
	■	Ensure that there is not a power cut by
		checking the household lights.
	■	The fuse has not blown.
	■	The air circulation passages are not covered.
	■	The thermostat dial is in the correct position.
Vibration or abnormal noises...	■	You may hear faint gurgling or bubbling sounds
		when the refrigerant is pumped through the
		coils of tubing at the rear, to the cooling
		plate/evaporator. When the compressor is on,
		the refrigerant is being pumped round, and you
		will hear a whirring or pulsating noise from the
		compressor. A thermostat controls the
		compressor, and you will hear a faint “click”
		when the thermostat cuts in and out.
Traces of water on the bottom of the	■	The defrosting water discharge hole is not
fridge compartment...		obstructed.
The light does not come on...	■	The bulb is fitted correctly.
	■	Replace the bulb if it has blown.
Fridge does not defrost...	■	The thermostat setting is not too high (see page
		9).
Other points to check...	■	Have you turned the thermostat to the correct
		setting?
	■	Have doors been left open causing the
		temperature to rise?
	■	Sometimes the freezer door will be difficult to
		open shortly after you have closed it. Don’t
		worry this is due to pressure difference which
		will quickly equalise and allow the door to open
		normally.

If, after the above checks, there is still a fault, call your local Zanussi Service Centre, whose address can be found in the accompanying Customer Care Booklet, and can also be found in your local telephone directory under «Z». Please make sure you give the model and serial number of the appliance. This information can be found on the rating plate inside the fridge compartment on the left side behind the salad drawer, or on the guarantee certificate. Original spare parts can be purchased from Zanussi Service Centres.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calle.

Before contacting your local Zanussi Service Centre, make a note of the model and serial number. This information can be found on the rating plate situated inside the cabinet behind the bottom fridge/freezer drawer.

SERVICE DETAILS - ADHESIVE LABEL

When you return your guarantee card to Zanussi Ltd., you will receive an Appliance Guarantee and Maintenance Record Card together with an adhesive label, containing the telephone number of your local Zanussi Service Centre. The label can be stuck to the machine or adjacent furniture.

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