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Dell DCSM, PY349 owner manual Troubleshooting Tools

Models: PY349 DCSM

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Troubleshooting Tools

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Dell DCSM, PY349 owner manual Troubleshooting Tools

Contents

Microphone connector Diagnostic lights Hard-drive activity lightUSB 2.0 connectors W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Microsoft Windows operating system Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAddressing Memory With 4-GB Configurations Connecting and Disconnecting Drive CablesRecommended Drive Cable Connections 100107 111112 116Contents What Are You Looking For? Find it Here Warranty information Finding InformationEnter your Service Tag or product model Appropriate for your configurationHow to use Windows XP How to work with programs and filesLocation of Service Tag Setting Up and Using Your ComputerFront View of the Computer Cover latch releaseHeadphone connector Diagnostic lightsPower button Power lightVoltage selection switch Power connectorBack panel connectors Back View of the ComputerBack Panel Connectors Setting Up a Printer Connecting a PrinterPrinter Cable Center/subwooferConnecting to the Internet USB connector on computer 2 USB printer cableSetting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume Adjusting the PictureHow to Copy a CD or DVD Using Blank CDs and DVDsCopying CDs and DVDs Helpful Tips Media Type Read Write RewritableUsing a Media Card Reader Optional XD-Picture CardSmartMedia SMC SecureDigital Card SDConnecting Two Monitors Connecting Two Monitors With VGA ConnectorsFollow the procedures in Before You Begin on Connecting a TV VGA blue connectorSetting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Network cable Setting Up and Using Your ComputerPower Management Network Setup WizardStandby Mode Hibernate Mode Power Options PropertiesPlace the power options icon Enabling Cool ’n’ Quiet TechnologyAdvanced Tab Hibernate TabAbout RAID Configurations RAID Level 1 ConfigurationConfiguring Your Hard Drives for RAID Using the Nvidia MediaShield ROM UtilityUsing Nvidia MediaShield Rebuilding a RAID ConfigurationSetting Up and Using Your Computer Troubleshooting Tips Battery ProblemsSolving Problems Drive Problems CD and DVD drive problemsMail, Modem, and Internet Problems Hard drive problemsProblems writing to a CD/DVD-RW drive From the Power Schemes tab, select Always OnError Messages Keyboard Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops respondingOther software problems Program crashes repeatedlySolid blue screen appears Media Card Reader Problems Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Diagnostic Lights Light Pattern Problem Description Suggested ResolutionTroubleshooting Tools Remove the card, reinstall it see PCI Have identified a faulty module orReinstalled all modules without error If available, install properly workingLight Pattern Problem Description Dell Diagnostics Dell Diagnostics Main MenuOption Function What Is a Driver? DriversIdentifying Drivers Tab FunctionReinstalling Drivers Using Windows XP Device Driver RollbackWindows XP Click the Start button and click Control Panel Resolving Software and Hardware Incompatibilities Restoring Your Operating SystemUsing Microsoft Windows XP System Restore Using Dell PC Restore Enabling System RestoreEnsure that Turn off System Restore is unchecked Click SystemTroubleshooting Tools Using the Operating System CD Before You BeginTroubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Bottom hinge tabs Removing and Installing Parts Removing the Computer CoverCover latch release Computer cover System board Hard drive Removing and Installing Parts Inside View of Your ComputerSerial ATA drive connectors Front-panel connectorSystem Board Components PW12VA1Memory Installation Guidelines Battery socket BT1Standby power indicator MemoryAddressing Memory With 4-GB Configurations Channel a matched pair of memoryDIMM2 white securing clips DIMM4 black securing clips Installing Memory Memory connector farthest Securing clipsCrossbar Removing and Installing Parts From processor DIMM1Removing Memory Cards PCI CardsRelease tab Bracket caught outside of slot Alignment guide Alignment bar Card retention doorRemoving and Installing Parts Removing and Installing Parts PCI Express Cards PCI Express x16 card Securing tab Bracket caught outside of slot Card retention door Removing and Installing Parts Removing and Installing Parts Drive Panel Removing the Drive PanelSliding plate lever Side hingesDrive-panel insert Removing and Installing Parts Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Drive panel Drive-panel insert tabReplacing the Drive Panel Align the drive panel tabs with the side hingesDrive panel tabs Side hinges Drives Recommended Drive Cable ConnectionsCD/DVD drive FlexBay for optional floppy Connecting Drive Cables Drive Interface ConnectorsConnecting and Disconnecting Drive Cables Power Connector Power cableHard Drives Removing a Hard DriveInstalling a Hard Drive TabsDrive Hard-drive bracket Hard driveSerial ATA data cable Adding a Second Hard Drive Release tabs Second hard drive in lower bayFloppy Drive Removing a Floppy DriveDrive latch release Sliding plate Installing a Floppy Drive Power cable Media Card Reader Removing a Media Card ReaderNot present on all computers Media Card Reader Media Card Reader Installing a Media Card Reader Removing and Installing Parts CD/DVD Drive Removing a CD/DVD Drive100 101 Drive release latch Sliding plateInstalling a CD/DVD Drive CD/DVD drive103 Battery Replacing the BatteryBattery release lever Replacing the Computer Cover 105Computer cover Back of computer 106 Specifications 107108 AudioExpansion Bus DrivesConnectors 109Controls and Lights Power 110Wattage rating PhysicalSystem Setup Entering System SetupOverview 111System Setup Options 112Regardless of the No Boot setting 113Performance 114115 TimeStrip or surge protector Boot Sequence Setup & Boot MenuQuickboot feature Changing Boot Sequence for the Current Boot 117Clearing Forgotten Passwords Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 119Dell Technical Support Policy U.S. Only MouseFloppy Drive CDs and DVDsDefinition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class BDell Dimension E521 Contacting Dell122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 Should be called from within Singapore orMalaysia only 140 141 142 143 144 145 Glossary146 147 148 149 150 NIC See network adapter151 152 153 154 155 Index156 Problems diagnostic lights, 49 drives 157USB 158