What Are You Looking For? | Find it Here |
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• Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com |
from technicians, and online courses, frequently asked | NOTE: Select your region to view the appropriate support site. |
questions | NOTE: Corporate, government, and education customers |
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• Community — Online discussion with other Dell | can also use the customized Dell Premier Support website |
customers | at premier.support.dell.com. |
•Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
•Customer Care — Contact information, service call and order status, warranty, and repair information
•Service and support — Service call status and support history, service contract, online discussions with technical support
•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
•Downloads — Certified drivers, patches, and software updates
• Desktop System Software (DSS)— If you reinstall the | To download Desktop System Software: | ||
operating system for your computer, you should also | 1 | Go to support.dell.com and click Downloads. | |
reinstall the DSS utility. DSS provides critical updates | 2 | Enter your Service Tag or product model. | |
for your operating system and support for Dell™ | |||
3 | In the Download Category | ||
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4 | Select the operating system and operating system | ||
devices. DSS is necessary for correct operation of your | |||
| language for your computer, and click Submit. | ||
Dell computer. The software automatically detects your |
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computer and operating system and installs the updates | 5 | Under Select a Device, scroll to System and | |
appropriate for your configuration. |
| Configuration Utilities, and click Dell Desktop System | |
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| Software. | |
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• How to use Windows XP | Windows Help and Support Center | ||
• How to work with programs and files | 1 | Click Start→ Help and Support. | |
• How to personalize my desktop | 2 | Type a word or phrase that describes your problem and | |
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| click the arrow icon. | |
| 3 | Click the topic that describes your problem. | |
| 4 | Follow the instructions on the screen. | |
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Finding Information
