Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

Resetting the AV receiver

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer. To reset the AV receiver to its factory defaults, turn it on and, while holding down CBL/SAT, press

8ON/STANDBY. “Clear” will appear on the AV receiver’s display and the AV receiver will enter standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

Remote indicator

RECEIVER

HOME

To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until the remote indicator lights (about 3

seconds). Within 30 seconds, press RECEIVER again.

The on-screen menus appear only on a TV that is connected to HDMI OUT MAIN.

Power

Can’t turn on the AV receiver

Make sure that the power cord is properly plugged into the wall outlet.

Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again.

The AV receiver turns off unexpectedly

The AV receiver will automatically enter standby mode when Auto Standby has been set and launches.

(page 66)

The AV receiver turns off and after restoring the power, it turns off again

The protection circuit has been activated. Remove the power cord from the wall outlet immediately. Make sure that all speaker cables and input sources are properly connected, and leave the AV receiver with its power cord disconnected for 1 hour. After that, reconnect the power cord and turn the power on. If the AV receiver turns off again, avoid resetting it and unplug the power cord. Then contact your Onkyo dealer. (page 14)

Caution:

If “CHECK SP WIRE” appears on the AV receiver’s display, the speaker cables may be shorting.

WARNING:

If smoke, smell or abnormal noise is produced by the AV receiver, unplug the power cord from the wall outlet immediately and contact your Onkyo dealer.

Appendix

Audio

There’s no sound, or it’s very quiet

Make sure that the digital input source is selected properly. (page 55)

Make sure that all audio connecting plugs are pushed in all the way (page 15).

Make sure that the inputs and outputs of all components are connected properly. (pages 15 to 20)

Make sure that the polarity of the speaker cables is correct, and that the bare wires are in contact with the metal part of each speaker terminal. (page 13)

Make sure that the input source is properly selected. (page 29)

Make sure that the speaker cables are not shorting. (page 14)

Check the volume. The AV receiver is designed for home theater enjoyment. It has a wide volume range, allowing precise adjustment.

If the MUTING indicator is flashing on the AV receiver’s display, press the remote controller’s MUTING button to unmute the AV receiver. (page 46)

While a pair of headphones is connected to the PHONES jack, no sound is output from the speakers. (page 20)

If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a supported audio format.

Check the digital audio output setting on the connected device. On some game consoles, such as those that support DVD, the default setting is off.

With some DVD-Video discs, you need to select an audio output format from a menu.

If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer.

Make sure that none of the connecting cables are bent, twisted, or damaged.

Not all listening modes use all speakers. (page 41)

Specify the speaker distances and adjust the individual speaker levels. (page 56, 57)

Make sure that the speaker setup microphone is not still connected.

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Onkyo TX-NR626 instruction manual Troubleshooting, En-77, Resetting the AV receiver, Power, Audio

TX-NR626 specifications

The Onkyo TX-NR626 is a versatile and powerful home theater receiver that offers an impressive array of features tailored to enhance your audio and visual experience. Designed for both enthusiasts and casual users, this model provides an excellent solution for those wanting to create a media hub in their living space.

At the heart of the TX-NR626 is its robust amplification system, delivering 7.2 channels of high-fidelity audio. Its power output of 100 watts per channel ensures that your favorite movies, music, and games come to life with rich, dynamic sound. The receiver is equipped with Dolby Atmos technology, allowing for immersive, three-dimensional audio that envelops listeners from all angles. This feature enables a more engaging listening experience, making you feel as though you're right in the middle of the action.

Another standout characteristic of the TX-NR626 is its advanced video processing capabilities. With support for 4K Ultra HD resolution, the receiver enhances video quality for a clearer and more vibrant viewing experience. The HDMI pass-through feature allows seamless connectivity to 4K devices while preserving the quality of the content. Additionally, it supports various video formats, including HDR, ensuring compatibility with the latest streaming standards.

Connectivity is a key feature of the TX-NR626, which includes numerous HDMI inputs (seven in total) and outputs, ensuring compatibility with various devices such as Blu-ray players, gaming consoles, and streaming devices. The receiver is also equipped with built-in Wi-Fi and Bluetooth, enabling wireless audio streaming from smartphones and tablets. Furthermore, it supports popular music streaming services such as Pandora and Spotify, allowing you to enjoy your favorite playlists with ease.

The Onkyo TX-NR626 incorporates a user-friendly interface with an intuitive remote control and an easy-to-navigate on-screen display. It also features Audyssey MultEQ technology, which analyzes your room's acoustics and calibrates the sound accordingly for an optimal listening experience.

Overall, the Onkyo TX-NR626 is a feature-rich home theater receiver that combines powerful amplification, advanced audio technologies, and extensive connectivity options, making it an excellent choice for anyone looking to elevate their home entertainment setup. Whether you're enjoying a blockbuster movie or hosting a lively music session, this receiver is designed to deliver an exceptional audio-visual experience.