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Dell DCSM, PY349 owner manual 138

Models: PY349 DCSM

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Country (City)	Service Type	Area Codes,
International Access Code		Local Numbers, and
Country Code		Toll-Free Numbers
City Code		Web and E-mail Address

Norway (Lysaker)	Online Support	support.euro.dell.com
International Access Code: 00	Technical Support	671 16882
Country Code: 47	Relational Customer Service	671 17575
	Home/Small Business Customer Service	23162298
	Switchboard	671 16800
	Fax Switchboard	671 16865

Panama	Online Support	www.dell.com/pa
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	011-800-507-1264

Peru	Online Support	www.dell.com/pe
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	0800-50-669

Poland (Warsaw)	Online Support	support.euro.dell.com
International Access Code: 011		pl_support_tech@dell.com
Country Code: 48	Customer Service Phone	57 95 700
City Code: 22	Customer Service	57 95 999
	Sales	57 95 999
	Customer Service Fax	57 95 806
	Reception Desk Fax	57 95 998
	Switchboard	57 95 999

Portugal	Online Support	support.euro.dell.com
International Access Code: 00	Technical Support	707200149
Country Code: 351	Customer Service	800 300 413
	Sales	800 300 410 or 800 300 411 or
		800 300 412 or 21 422 07 10
	Fax	21 424 01 12

Puerto Rico	Online Support	www.dell.com/pr
		la-techsupport@dell.com
	Technical Support	toll-free: 1-866-390-4695
		or 1-866-851-1760
	Customer Service and Sales	1-877-537-3355

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Appendix

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Dell DCSM, PY349 owner manual 138

Contents

USB 2.0 connectors Microphone connectorDiagnostic lights Hard-drive activity light W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Microsoft Windows operating system Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesRecommended Drive Cable Connections Addressing Memory With 4-GB ConfigurationsConnecting and Disconnecting Drive Cables 100112 107111 116Contents What Are You Looking For? Find it Here Warranty information Finding InformationHow to use Windows XP Enter your Service Tag or product modelAppropriate for your configuration How to work with programs and filesFront View of the Computer Location of Service TagSetting Up and Using Your Computer Cover latch releasePower button Headphone connectorDiagnostic lights Power lightBack panel connectors Voltage selection switchPower connector Back View of the ComputerBack Panel Connectors Printer Cable Setting Up a PrinterConnecting a Printer Center/subwooferConnecting to the Internet USB connector on computer 2 USB printer cableSetting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume Adjusting the PictureHow to Copy a CD or DVD Using Blank CDs and DVDsCopying CDs and DVDs Helpful Tips Media Type Read Write RewritableSmartMedia SMC Using a Media Card Reader OptionalXD-Picture Card SecureDigital Card SDConnecting Two Monitors Connecting Two Monitors With VGA ConnectorsFollow the procedures in Before You Begin on Connecting a TV VGA blue connectorConnecting to a Network Adapter Setting Up a Home and Office NetworkChanging the Display Settings Network cable Setting Up and Using Your ComputerPower Management Network Setup WizardStandby Mode Hibernate Mode Power Options PropertiesAdvanced Tab Place the power options iconEnabling Cool ’n’ Quiet Technology Hibernate TabAbout RAID Configurations RAID Level 1 ConfigurationConfiguring Your Hard Drives for RAID Using the Nvidia MediaShield ROM UtilityUsing Nvidia MediaShield Rebuilding a RAID ConfigurationSetting Up and Using Your Computer Troubleshooting Tips Battery ProblemsSolving Problems Drive Problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Mail, Modem, and Internet ProblemsHard drive problems From the Power Schemes tab, select Always OnError Messages Keyboard Problems Computer stops responding Lockups and Software ProblemsComputer does not start up Program stops respondingOther software problems Program crashes repeatedlySolid blue screen appears Media Card Reader Problems Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Diagnostic Lights Light Pattern Problem Description Suggested ResolutionTroubleshooting Tools Reinstalled all modules without error Remove the card, reinstall it see PCIHave identified a faulty module or If available, install properly workingLight Pattern Problem Description Dell Diagnostics Dell Diagnostics Main MenuOption Function Identifying Drivers What Is a Driver?Drivers Tab FunctionReinstalling Drivers Using Windows XP Device Driver RollbackWindows XP Click the Start button and click Control Panel Resolving Software and Hardware Incompatibilities Restoring Your Operating SystemUsing Microsoft Windows XP System Restore Ensure that Turn off System Restore is unchecked Using Dell PC RestoreEnabling System Restore Click SystemTroubleshooting Tools Using the Operating System CD Before You BeginTroubleshooting Tools Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Bottom hinge tabs Removing and Installing Parts Removing the Computer CoverCover latch release Computer cover System board Hard drive Removing and Installing Parts Inside View of Your ComputerSystem Board Components Serial ATA drive connectorsFront-panel connector PW12VA1Standby power indicator Memory Installation GuidelinesBattery socket BT1 MemoryAddressing Memory With 4-GB Configurations Channel a matched pair of memoryDIMM2 white securing clips DIMM4 black securing clips Crossbar Removing and Installing Parts Installing MemoryMemory connector farthest Securing clips From processor DIMM1Removing Memory Cards PCI CardsRelease tab Bracket caught outside of slot Alignment guide Alignment bar Card retention doorRemoving and Installing Parts Removing and Installing Parts PCI Express Cards PCI Express x16 card Securing tab Bracket caught outside of slot Card retention door Removing and Installing Parts Removing and Installing Parts Drive Panel Removing the Drive PanelSliding plate lever Side hingesReplacing the Drive-Panel Insert Drive-panel insert Removing and Installing PartsRemoving the Drive-Panel Insert Drive panel Drive-panel insert tabReplacing the Drive Panel Align the drive panel tabs with the side hingesDrive panel tabs Side hinges Drives Recommended Drive Cable ConnectionsCD/DVD drive FlexBay for optional floppy Connecting and Disconnecting Drive Cables Connecting Drive CablesDrive Interface Connectors Power Connector Power cableHard Drives Removing a Hard DriveInstalling a Hard Drive TabsDrive Hard-drive bracket Hard driveSerial ATA data cable Adding a Second Hard Drive Release tabs Second hard drive in lower bayFloppy Drive Removing a Floppy DriveDrive latch release Sliding plate Installing a Floppy Drive Power cable Media Card Reader Removing a Media Card ReaderNot present on all computers Media Card Reader Media Card Reader Installing a Media Card Reader Removing and Installing Parts CD/DVD Drive Removing a CD/DVD Drive100 101 Drive release latch Sliding plateInstalling a CD/DVD Drive CD/DVD drive103 Battery Replacing the BatteryBattery release lever Replacing the Computer Cover 105Computer cover Back of computer 106 Specifications 107Expansion Bus 108Audio DrivesConnectors 109Controls and Lights Wattage rating Power110 PhysicalOverview System SetupEntering System Setup 111System Setup Options 112Regardless of the No Boot setting 113Performance 114115 TimeStrip or surge protector Boot Sequence Setup & Boot MenuQuickboot feature Changing Boot Sequence for the Current Boot 117Clearing Forgotten Passwords Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 119Floppy Drive Dell Technical Support Policy U.S. OnlyMouse CDs and DVDsDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notice U.S. Only FCC Class BDell Dimension E521 Contacting Dell122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 Should be called from within Singapore orMalaysia only 140 141 142 143 144 145 Glossary146 147 148 149 150 NIC See network adapter151 152 153 154 155 Index156 Problems diagnostic lights, 49 drives 157USB 158