Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

A possible graphics card failure

• If the computer has a graphics card,

 

has occurred.

remove the card, reinstall it (see "PCI

 

 

Express Cards" on page 76), and then

 

 

restart the computer.

 

 

• If the problem still exists, install a graphics

 

 

card that you know works and restart the

 

 

computer.

 

 

• If the problem persists or the computer has

 

 

integrated graphics, contact Dell (see

 

 

"Contacting Dell" on page 122).

 

 

 

 

A possible floppy or hard drive

Reseat all power and data cables and restart

 

failure has occurred.

the computer.

A possible USB failure has occurred.

Reinstall all USB devices, check cable connections, and then restart the computer.

No memory modules are

• If you have two or more memory modules

detected.

installed, remove the modules, reinstall

 

one module (see "Installing Memory" on

 

page 68), and then restart the computer. If

 

the computer starts normally, reinstall an

 

additional module. Continue until you

 

have identified a faulty module or

 

reinstalled all modules without error.

 

• If available, install properly working

 

memory of the same type into your

 

computer (see "Installing Memory" on

 

page 68).

 

• If the problem persists, contact Dell (see

 

"Contacting Dell" on page 122).

 

 

Memory modules are detected,

• Ensure that no special memory

but a memory configuration or

module/memory connector placement

compatibility error exists.

requirements exist (see "Memory

 

Installation Guidelines" on page 66).

 

• Verify that the memory modules that you

 

are installing are compatible with your

 

computer (see "Memory Installation

 

Guidelines" on page 66).

 

• If the problem persists, contact Dell (see

 

"Contacting Dell" on page 122).

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Troubleshooting Tools

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Dell DCSM If the computer has a graphics card, Remove the card, reinstall it see PCI, Express Cards on page 76, and then