124 | Dell DCSM, PY349 guide

Country (City)	Service Type	Area Codes,
International Access Code		Local Numbers, and
Country Code		Toll-Free Numbers
City Code		Web and E-mail Address

Austria (Vienna)	Online Support	support.euro.dell.com
International Access Code: 900		tech_support_central_europe@dell.co
Country Code: 43		m
Country Code: 43
City Code: 1	Home/Small Business Sales	08 20 24 05 30 00
City Code: 1
	Home/Small Business Fax	08 20 24 05 30 49
	Home/Small Business Customer Service	08 20 24 05 30 14
	Home/Small Business Support	08 20 24 05 30 17
	Preferred Accounts/Corporate Customer	08 20 24 05 30 16
	Service
	Preferred Accounts/Corporate Support	08 20 24 05 30 17
	Switchboard	08 20 24 05 30 00

Bahamas	Online Support	www.dell.com/bs
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	toll-free: 1-866-874-3038

Barbados	Online Support	www.dell.com/bb
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	1-800-534-3142

Belgium (Brussels)	Online Support	support.euro.dell.com
International Access Code: 00	General Support	02 481 92 88
Country Code: 32	General Support Fax	02 481 92 95
City Code: 2	Customer Service	02 713 15 65
	Corporate Sales	02 481 91 00
	Fax	02 481 92 99
	Switchboard	02 481 91 00

Bermuda	Online Support	www.dell.com/bm
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	1-877-890-0751

Bolivia	Online Support	www.dell.com/bo
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	toll-free: 800-10-0238

124

Appendix

Image 124

Dell DCSM, PY349 owner manual 124

Contents

Microphone connector Diagnostic lights Hard-drive activity lightUSB 2.0 connectors W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Microsoft Windows operating system Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities Addressing Memory With 4-GB Configurations Connecting and Disconnecting Drive CablesRecommended Drive Cable Connections 100 107 111112 116 Contents What Are You Looking For? Find it Here Warranty information Finding Information Enter your Service Tag or product model Appropriate for your configurationHow to use Windows XP How to work with programs and files Location of Service Tag Setting Up and Using Your ComputerFront View of the Computer Cover latch release Headphone connector Diagnostic lightsPower button Power light Voltage selection switch Power connectorBack panel connectors Back View of the Computer Back Panel Connectors Setting Up a Printer Connecting a PrinterPrinter Cable Center/subwoofer Connecting to the Internet USB connector on computer 2 USB printer cable Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume Adjusting the Picture Using Blank CDs and DVDs How to Copy a CD or DVDCopying CDs and DVDs Helpful Tips Media Type Read Write Rewritable Using a Media Card Reader Optional XD-Picture CardSmartMedia SMC SecureDigital Card SD Connecting Two Monitors With VGA Connectors Connecting Two MonitorsFollow the procedures in Before You Begin on Connecting a TV VGA blue connector Setting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Network cable Setting Up and Using Your Computer Network Setup Wizard Power ManagementStandby Mode Hibernate Mode Power Options Properties Place the power options icon Enabling Cool ’n’ Quiet TechnologyAdvanced Tab Hibernate Tab About RAID Configurations RAID Level 1 Configuration Configuring Your Hard Drives for RAID Using the Nvidia MediaShield ROM Utility Using Nvidia MediaShield Rebuilding a RAID Configuration Setting Up and Using Your Computer Battery Problems Troubleshooting TipsSolving Problems Drive Problems CD and DVD drive problems Mail, Modem, and Internet Problems Hard drive problemsProblems writing to a CD/DVD-RW drive From the Power Schemes tab, select Always On Error Messages Keyboard Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops responding Program crashes repeatedly Other software problemsSolid blue screen appears Media Card Reader Problems Memory Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Light Pattern Problem Description Suggested Resolution Diagnostic LightsTroubleshooting Tools Remove the card, reinstall it see PCI Have identified a faulty module orReinstalled all modules without error If available, install properly working Light Pattern Problem Description Dell Diagnostics Main Menu Dell DiagnosticsOption Function What Is a Driver? DriversIdentifying Drivers Tab Function Using Windows XP Device Driver Rollback Reinstalling DriversWindows XP Click the Start button and click Control Panel Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore Enabling System RestoreEnsure that Turn off System Restore is unchecked Click System Troubleshooting Tools Using the Operating System CD Before You Begin Troubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Removing the Computer Cover Bottom hinge tabs Removing and Installing PartsCover latch release Computer cover System board Hard drive Removing and Installing Parts Inside View of Your Computer Serial ATA drive connectors Front-panel connectorSystem Board Components PW12VA1 Memory Installation Guidelines Battery socket BT1Standby power indicator Memory Channel a matched pair of memory Addressing Memory With 4-GB ConfigurationsDIMM2 white securing clips DIMM4 black securing clips Installing Memory Memory connector farthest Securing clipsCrossbar Removing and Installing Parts From processor DIMM1 Removing Memory Cards PCI Cards Release tab Bracket caught outside of slot Alignment guide Alignment bar Card retention door Removing and Installing Parts Removing and Installing Parts PCI Express Cards PCI Express x16 card Securing tab Bracket caught outside of slot Card retention door Removing and Installing Parts Removing and Installing Parts Drive Panel Removing the Drive Panel Sliding plate lever Side hinges Drive-panel insert Removing and Installing Parts Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Drive panel Drive-panel insert tab Align the drive panel tabs with the side hinges Replacing the Drive PanelDrive panel tabs Side hinges Recommended Drive Cable Connections DrivesCD/DVD drive FlexBay for optional floppy Connecting Drive Cables Drive Interface ConnectorsConnecting and Disconnecting Drive Cables Power Connector Power cable Hard Drives Removing a Hard Drive Installing a Hard Drive Tabs Drive Hard-drive bracket Hard drive Serial ATA data cable Adding a Second Hard Drive Release tabs Second hard drive in lower bay Floppy Drive Removing a Floppy Drive Drive latch release Sliding plate Installing a Floppy Drive Power cable Removing a Media Card Reader Media Card ReaderNot present on all computers Media Card Reader Media Card Reader Installing a Media Card Reader Removing and Installing Parts Removing a CD/DVD Drive CD/DVD Drive100 101 Drive release latch Sliding plate Installing a CD/DVD Drive CD/DVD drive 103 Replacing the Battery BatteryBattery release lever 105 Replacing the Computer CoverComputer cover Back of computer 106 Specifications 107 108 AudioExpansion Bus Drives 109 ConnectorsControls and Lights Power 110Wattage rating Physical System Setup Entering System SetupOverview 111 System Setup Options 112 Regardless of the No Boot setting 113 Performance 114 Time 115Strip or surge protector Setup & Boot Menu Boot SequenceQuickboot feature Changing Boot Sequence for the Current Boot 117 Clearing Forgotten Passwords Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 119 Dell Technical Support Policy U.S. Only MouseFloppy Drive CDs and DVDs Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B Contacting Dell Dell Dimension E521122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 Should be called from within Singapore or 139Malaysia only 140 141 142 143 144 145 Glossary 146 147 148 149 150 NIC See network adapter 151 152 153 154 155 Index 156 Problems diagnostic lights, 49 drives 157 USB 158