5 Troubleshooting
I cannot access the
∙Check that the LAN LED is on. If the LED is not on, verify that the cable for the LAN connection is firmly connected.
∙Check whether the computer resides on the same subnet with the router’ s LAN IP address.
∙If the computer act as a DHCP client, check whether the computer has been assigned an IP address from the DHCP server. If not, you will need to renew the IP address. See the check/renew IP address section under ‘3.2 Setting up TCP/IP’ for instructions.
∙Use the ping command to ping the router’ s LAN IP address to verify the connection.
∙Make sure your browser is not configured to use a proxy server.
∙Check that the IP address you entered is correct. If the router’ s LAN IP address has been changed, you should enter the reassigned IP address instead.
I can browse the router’s
∙Check if the WAN LED is ON. If not, verify that the physical connection between the router and the DSL/Cable modem is firmly connected. Also ensure the DSL/Cable modem is working properly.
∙If WAN LED is ON, open the System Overview page of the Web configuration utility and check the status group to see if the router’ s WAN port has successfully obtained an IP address.
∙Make sure you are using the correction method (DHCP client, PPPoE client, or Manual Config) as required by the ISP. Also ensure you have entered the correct settings
49
