Service And Spare Parts, Customer Care Department | Zanussi ZOU 330

SERVICE AND SPARE PARTS

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:-

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working?".

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code.

2.Your telephone number.

3.Clear and concise details of the fault.

4.The model and serial number of the appliance (found on the rating plate).

5.The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.

For Customer Service in Ireland please contact us at the address below:

Zanussi

Electrolux Group (Irl) Ltd

Long Mile Road

Dublin 12

Republic of Ireland

Tel: +353 (0) 1 4090751

Email: service.eid@electrolux.ie

CUSTOMER CARE DEPARTMENT

For general enquires concerning your Zanussi appliance, or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk

Customer Care Department

Zanussi

Major Appliances

Addington Way

Luton

Bedfordshire

LU4 9QQ

Tel: 0870 5 727727 (*)

*calls to this number may be recorded for training purposes.

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Zanussi ZOU 330 manual Service And Spare Parts, Customer Care Department, 0870, Email service.eid@electrolux.ie

Contents

INSTRUCTION BOOKLET BUILT-UNDER ELECTRIC DOUBLE OVEN AND GRILL ZOU CLEANING AND MAINTENANCE IMPORTANT SAFETY INFORMATIONINSTALLATION CHILD SAFETY Electronic Timer CONTENTSFOR THE INSTALLER Important Safety Information BUILT-UNDER ELECTRIC DOUBLE OVEN DESCRIPTION OF THE APPLIANCE THE CONTROL PANEL GETTING TO KNOW YOUR APPLIANCE 2 shelves for main oven cooking GRILL AND OVEN FURNITURE1 grill pan 1 grill pan handle 1 grill pan grid 1 shelf for grilling and top oven cooking HELPFUL HINTS WHEN BUYING AND PREPARING FOOD BEFORE USING THE APPLIANCEWHEN FIRST SWITCHING ON CONTROL PANEL INDICATOR NEONS A COOK TIME B END TIME C COUNTDOWN D TIME E DECREASE CONTROL ELECTRONIC TIMER2. HOW TO SET THE COUNTDOWN 1. SET THE TIME OF DAY TO CANCEL THE COUNTDOWN 3. SETTING THE OVEN TIMER CONTROLA TO SET THE TIMER TO SWITCH ON AND OFF AUTOMATICALLY 6. THINGS TO NOTE B TO SET THE TIMER TO SWITCH OFF ONLY4. TO CANCEL AN AUTOMATIC PROGRAMME 5. TO RETURN THE APPLIANCE TO MANUAL THINGS TO NOTE USING THE DUAL GRILLThe grill door must be left open when grilling THE DUAL GRILL Ensure the handle is properly located Protect your hands when removing the grill pan handleTHE GRILL PAN AND HANDLE HINTS AND TIPS suit GRILLING CHART USING THE TOP OVEN THE TOP OVENTO FIT THE TOP OVEN SHELF HINTS AND TIPS TOP OVEN COOKING CHART COOKING TEMPERATURES USING THE MAIN OVENTHE MAIN OVEN PREHEATING TO FIT THE MAIN OVEN SHELVES MAIN OVEN COOKING CHART ROASTING CHART USING DEFROST FEATURE DEFROST FEATURE REMOVING AND REPLACING THE WIREWORK RUNNERS CARE AND CLEANINGCLEANING MATERIALS CLEANING THE OUTSIDE OF THE APPLIANCE Aerosol cleaners must not be used on Stayclean surfaces CLEANING INSIDE THE OVENS Impregnated pads unsuitable for non- stick saucepans CLEANING THE OUTER AND INNER DOOR GLASS PANELSTO REMOVE THE OUTER DOOR GLASS Household detergents and bleaches REPLACING AN OVEN LIGHT BULB TO CLEAN THE INNER GLASS DOORCLEANING THE SHELVES, WIRE-WORK RUNNERS AND GRILL/OVEN FURNITURE TO REPLACE THE OUTER DOOR GLASS The grill and top oven work but the main oven does not The grill, ovens and timer do not workThe timer does not work The indicator neons are not working correctly SOMETHING NOT WORKING Email service.eid@electrolux.ie SERVICE AND SPARE PARTSCUSTOMER CARE DEPARTMENT 0870 European Guarantee GUARANTEE CONDITIONSStandard guarantee conditions Exclusions This guarantee does not cover CE Marking Directive 93/68/EEC TECHNICAL DETAILS This appliance must be earthed INSTALLATION INSTRUCTIONSWARNINGS CHOICE OF ELECTRICAL CONNECTION Do not lift the appliance by the handles NOTE HOUSE CIRCUIT PREPARING CABINET FOR FITTING OVEN TO REMOVE COVER OF MAINS TERMINAL HOW TO FINISH UNPACKING Warning This appliance must be earthed CONNECTING TO THE MAINS TERMINALCONNECTING TO A HOB OR COOKER POINT CHECKING ELECTRICAL CONNECTIONS N.B. Two people will be required to carry out the lifting procedure FITTING INTO THE SPACE BETWEEN CABINETSWarning Do not attempt to lift this appliance by the handles AT THE END OF THE APPLIANCES LIFE IMPORTANT NOTICE ZANUSSI 55 - 77 HIGH STREET SLOUGH BERKSHIRE SL1 1DZ TELEPHONEPart Number