Something not working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed below.
The dishwasher is fitted with a fault indication system, an alarm will sound and the following codes may be displayed (A1, A2, A3, A4, A5, A6, A7, A8) which can help you to determine the cause of any problems.
The machine fails to start or stops during operation, all buttons are inoperative except for the On/Off button and a fault code appears in the display.
-open the door, press the On/Off pushbutton to switch off the dishwasher and reset the alarm, carry out the following suggested corrective actions.
Once made the corrective actions; select and start a wash programme, if the fault code reappears contact your local Service Force Centre.
Important: If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or installation a charge will be made even if the appliance is in guarantee.
Symptom | Fault code | Solution | |
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The machine will not start |
| ■ | The On/Off button has not been pressed. |
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| ■ The door has not been properly closed, | |
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| ■ The plug is not properly inserted in the power | |
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| socket. |
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| ■ Check the plug fuse. | |
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| ■ There is no current at the socket. | |
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The dishwasher does not | Alarm A5 | ■ | Ensure the water tap is open. |
fill with water |
| ■ | Ensure the mains water supply has not been cut off. |
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| ■ The inlet hose may be squashed or bent. | |
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| Reposition the hose. |
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| ■ | The inlet hose may be blocked. |
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| Switch off the water supply, and clean the filter. |
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The filters are blocked |
| ■ | Clean the filters (refer to “Maintenance and |
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| cleaning”). |
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The dishwasher will not drain | Alarm A6 | ■ | The drain hose may be squashed or bent. |
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| Reposition the hose. |
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| ■ | The sink may be blocked. Clear any blockages. |
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| ■ The drain hose extension is not correct. Follow the | |
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| instructions for connecting to the waste. |
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| ■ There is no vent in the end of the drain hose. | |
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| Alarms A1, A2, A3 | ■ | Switch off the dishwasher. Switch it back on and |
| A4, A7, A8 |
| start the programme. If the alarm reappears, call |
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| the local Service Force Centre. |
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The machine is noisy |
| ■ | Dishes are rattling against each other, refer to |
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| "Loading your machine". |
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| ■ The spray arms are knocking against the dishes. | |
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| Refer to "Loading your machine". |
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The door is difficult to close |
| ■ | The dishwasher is not level, or not properly |
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21 | PSN13UK |