Guarantee conditions
Standard guarantee conditions
We,
●The appliance has been correctly installedand used only on the electricity supply statedon the rating plate.
●The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions.
●The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.
●Electrolux Service Force Centre must undertake all service work under this guarantee.
●Any appliance or defective part replaced shall become the Company's property.
●This guarantee is in addition to your statutoryand other legal rights.
Exclusions
●Damage or calls resulting fromtransportation, improper use or neglect, thereplacement of any light bulbs or removableparts of glass or plastic.
●Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.
●Appliances found to be in use within acommercial environment, plus those which are subject to rental agreements.
●Products of Electrolux manufacturer that are not marketed by Electrolux.
Service and Spare Parts.
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre covering your postcode area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading «Something not working». When you contact the Service Force Centre you will need to give the following details:
1Your name, address and postcode.
2Your telephone number.
3Clear concise details of the fault.
4The model and Serial number of the appliance (found on the rating plate).
5The purchase date.
Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.
Customer Care
For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.electrolux.co.uk
Customer Care Department Electrolux Major Appliances Addington Way Luton Bedfordshire, LU4 9QQ Tel: 08705 727 727 (*)
(*) Calls may be recorded for training purposes
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