Appendix B Warranty, Service Support, and Replacement Parts

1.1Scope of Manual

This manual is intended for use by service technicians familiar with similar types of equipment. It contains service information required for the equipment described and is current as of the printing date. Changes which occur after the printing date may be incorporated by a complete Manual revision or alternatively as additions.

Notes: Before operating or testing these units, please read the Product Safety and RF Exposure Compliance section in the front of this manual.

1.2Warranty

Motorola offers long term support for its products. This support includes full exchange and/or repair of the product during the warranty period, and service/ repair or spare parts support out of warranty. Any “return for exchange” or “return for repair” by an authorized Motorola Dealer must be accompanied by a Warranty Claim Form. Warranty Claim Forms are obtained by contacting an Authorized Motorola Dealer.

1.2.1Warranty Period and Return Instructions

The terms and conditions of warranty are defined fully in the Motorola Dealer, Distributor, or Reseller contract. These conditions may change from time to time and the following notes are for guidance purposes only.

In instances where the product is covered under a “return for replacement” or “return for repair” warranty, a check of the product should be performed prior to shipping the unit back to Motorola. This is to ensure that the product has been correctly programmed or has not been subjected to damage outside the terms of the warranty.

1.2.2After Warranty Period

After the Warranty period, Motorola continues to support its products in two ways.

1.Motorola's Radio Products Services Division (RPSD)* offers a repair service to both end users and dealers at competitive prices.

2.Radio Products Services Division (RPSD) supplies individual parts and modules that can be pur- chased by dealers who are technically capable of performing fault analysis and repair.

*The Radio Products Services Division (RPSD) was formerly knows as the Accessories and Aftermarket Division (AAD)

1.3Replacement Parts Ordering

1.3.1Basic Ordering Information

When ordering replacement parts or equipment information, the complete identification number should be included. This applied to all components, kits, and chassis. If the component part number is not known, the order should include the number of the chassis or kit of which it is a part, a sufficient description of the desired component to identify it.

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Motorola EP450 Appendix B Warranty, Service Support, and Replacement Parts, Scope of Manual, Replacement Parts Ordering
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EP450 specifications

The Motorola EP450 is a robust and reliable two-way radio that has made a significant impact in the world of professional communications. Known for its solid construction and exceptional performance, the EP450 is a popular choice among various industries, including security, transportation, and event management.

One of the standout features of the Motorola EP450 is its impressive audio quality. Equipped with advanced audio processing technologies, the radio offers clear and crisp sound, ensuring effective communication even in noisy environments. This feature is particularly beneficial for users who work in fields where situational awareness and timely communication are crucial.

The EP450 operates on both VHF and UHF frequency bands, making it versatile for various communication needs. With 16 channels and a wide frequency range, users can easily switch between channels to avoid interference and ensure secure communications. Additionally, the radio offers a programmable feature, allowing users to customize button functions and settings, which enhances the overall user experience.

The battery life of the EP450 is another notable characteristic. It comes powered with a long-lasting rechargeable battery that provides extended usage on a single charge. This ensures that users can rely on the device throughout their shifts without concerns about running out of power. Furthermore, the EP450 features a battery save mode that helps conserve energy when the radio is not in use.

In terms of design, the Motorola EP450 is built to withstand tough environments. Its rugged housing is dustproof and can withstand exposure to water, making it suitable for outdoor use. Additionally, the radio's user-friendly interface includes a large display and oversized buttons, allowing users to operate it easily even with gloves or in challenging conditions.

Furthermore, the EP450 supports various accessories, such as headsets and external microphones, enhancing usability and flexibility in various operational scenarios. This adaptability allows users to customize their communication solutions based on specific needs.

In conclusion, the Motorola EP450 stands out for its superior audio quality, versatile frequency operation, long-lasting battery life, and rugged design. These features make it an indispensable tool for professionals who require reliable communication in demanding environments, proving its value across a multitude of industries.
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