Something Not Working

If your appliance is not operating correctly, carry out the following checks before contacting your local Service Force Centre.

Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or ins- tallation a charge will be made, even if the appliance is under guarantee.

Symptom

Cause

Solution

Interior Light (refrigerator)

• Appliance is not plugged in

• Plug in the appliance

 

 

 

does not work

• The appliance is not switched on

• Switch on the appliance

 

 

 

 

• There is no power to the appliance

• Check the main fuse box in the

 

 

house

 

 

 

 

• The bulb is not fitted correctly or

• Refit the bulb or replace with a

 

has fused.

new bulb

The appliance does not cool

• The doors have not been closed

• Close the doors

down sufficiently

properly

 

 

 

 

 

• A door has been opened frequently

• Avoid frequent opening of the

 

 

doors

 

 

 

 

• The temperature control knob is

• Reset as required

 

not set correctly

 

 

 

 

 

• Food has been introduced into the

• The appliance will cool down in

 

appliance

due course.

 

 

 

Food is freezing in the fridge

• The temperature control knob

• Reset as required

 

is incorrectly set

 

 

 

 

 

• Food is too close to ventilation

• Reposition food, leaving a gap.

 

holes at the back

 

 

 

 

The motor works

• Temperature control knob is

• Change the setting

continuously.

incorrectly set

 

 

• The doors are not properly closed

• Close the doors

 

 

 

 

• Doors have been opened frequently

• Avoid frequent opening of the doors

 

 

 

 

• Food has recently been introduced

• The appliance will cool down in

 

into the appliance

due course.

 

 

 

 

• The condenser is dirty

• Clean (read the Maintenance &

 

 

Cleaning section).

 

 

 

Water/condensation in the

• Wet vegetables have been put

• This may occur from time to time

vegetable drawer

into the box

 

Condensation on the

• High humidity level in the room.

• It does not affect the performance

outside of the cabinet

 

of the appliance. Increase the

 

 

room ventilation.

Doors do not close

• The appliance is not level

• Level the appliance correctly

 

 

 

 

• The doors are incorrectly aligned

Re-align the doors

 

 

 

 

• Food is preventing the doors

Re-position food

 

shutting

 

 

 

 

Noises

• The appliance may not be level

• Level the appliance

 

 

 

 

• Something may be vibrating inside

• Check the contents and shelves

 

 

are properly positioned.

 

 

 

All product lights start

• Your product has a major fault

• Contact your local Service

flashing and the alarm sounds

 

Force Centre

 

 

 

8

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Zanussi ZX99/5, ZX99/3, ZX97/5 manual Something Not Working, Symptom Cause Solution

ZX97/5, ZX99/3, ZX99/5 specifications

The Zanussi ZX99/5, ZX99/3, and ZX97/5 models are a remarkable trio in the world of home refrigeration, each designed to deliver exceptional functionality, efficiency, and user-friendly features. They cater to a diverse range of household needs while maintaining the high-quality standards established by Zanussi over the years.

The Zanussi ZX99/5 stands out with its spacious design, offering ample storage options. It boasts a capacity of around 300 liters, making it ideal for larger families or those who often entertain guests. Its No Frost technology ensures that ice build-up is a thing of the past, eliminating the need for manual defrosting. This feature not only saves time but also helps maintain optimal humidity levels within the fridge, preserving your food for longer. The sleek, modern design includes adjustable shelves, allowing users to customize the interior layout based on their storage preferences.

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