SYMPTOM: Programmed voice terminal feature doesn't work.
Possible Cause 1: Feature is programmed or being used incorrectly.
Do This | If | Then |
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Review the programming | The feature is programmed | Go to Possible Cause 2. |
instructions in Section 5, | correctly and the feature still |
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"Reference," to make sure | doesn't work |
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the feature is programmed |
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correctly, and the user |
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instructions for the feature |
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in the MERLIN Plus System |
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Training Manual to make sure |
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it is being used correctly. |
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Possible Cause 2: Control unit or voice terminal may be defective.
Do This | If | Then |
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Step 1. | The feature works correctly | The trouble is either the | ||
Program the feature on a |
| voice terminal on which the | ||
second voice terminal and |
| feature did not work or the | ||
try to use the feature. |
| control unit. To determine | ||
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| which, go to Step 2. |
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| The feature still doesn't | The problem is in the |
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| work | control unit. Contact | your |
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| equipment supplier for |
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| assistance. |
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Step 2. | The trouble remains | The problem is in the |
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Replace the first voice |
| control unit. Contract | your | |
terminal with a voice |
| equipment supplier for |
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terminal known to be |
| assistance. |
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working correctly. |
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| The trouble no longer | The first voice terminal is | |
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| occurs | defective. Replace it. |
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Troubleshooting Procedures |
