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AT&T 999-507-144 system manual

Models: 999-507-144

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Troubleshooting Install Drawings and Diagrams Warranty System Configuration Form Environment Grounding/Wiring System Reset Reversing the Procedure Confirmation and Error Signals Manual Signaling

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999-507-144

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AT&T 999-507-144 system manual

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Manual 208 pages 24.5 Kb

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Contents

Merlin PIus Welcome NowTo Order Copies of this Manual Contents Introduction Whats in This Manual Users Card Merlin Plus System Training Manual How to Use This Manual Merlin Plus Communications System Control UnitVoice Terminals ButtonButton Button Hfai Button Deluxe Button BIS Planning the System Introduction System Configuration Form Dial Signals Long Distance Dialing Voice TerminalsIntercoms 11 through IntercomPaging Groups System Configuration Form Line Assignments Form Outside Telephone Lines Name and Intercom NumberOriginal Line Assignments Customized Line Assignments Customized Line Assignments Original Line AssignmentsImmediate Ring Delayed Ring No Ring Call Restrictions and Allowed Lists Directory Outward Restricted Toll RestrictionAllowed Lists Allowed Lists NamedAllowed Lists Created System Speed Dial Directory Telephone Numbers Restriction OverrideCall Report Marked Telephone Numbers Account NumbersSystem Speed Dial Directory Number Name Location Dial Signals Long Distance DialingControl Unit Jack Telephone Number Line Type Automatic LineO m Line Selection Name Sequence Lines Telephone Number Line TypeAllowed Lists List NumberList Number E m System Speed Dial Directory Administering the System I T I AL Administration Ongoing Administration Administration Preview Planning FormsKEY System ComponentsAdministrator/Attendant Console 34-Button Administrator/Attendant Console 10-Button Administrator/Attendant Console Administration Mode Button Labels Entering Administration ModeLeaving Administration Mode Entering Administration ModeLeaving Administration Mode Centralized ProgrammingCentralized Programming CopyConfirmation and Error Signals Confirmation Signal Error SignalTouch Administer P yBasic Administration Dial SignalsReversing the Procedure Systemwide Line AssignmentsTouch Drop to remove all voice terminals from the group Customized Line Assignments Keep the Original Line AssignmentsCustomize Line Assignments Order in which the system assigns lines to buttonsAssign BUTTON-FREE Line Operation Systemwide Options Administer Allowed ListsAssign Call Restrictions to Voice Terminals 18Section 3 Administering the System Assign or Remove Allowed Lists Administer the Call Report OptionDate and Time Control Unit Jack Minimum Length Reported Calls Type of Calls Reported Assign Codes to Telephone Numbers22Section 3 Administering the System Assign Codes to Account Numbers Using The Attendant Console Overview Attendant Console34-button deluxe voice terminal 10-button Hfai voice terminal Handling Calls Transferring Calls by Dialing the Intercom NumberTouch Transfer Transferring Calls with One-Touch TransferScreening Calls Touch Loudspeaker Using the Loudspeaker page and Group page FeaturesTouch Intercom Using the Send Message Feature Touch Send MessageSelecting Ringing Options Using Night Service Using the Headset Reference Overview Merlin Plus System Features Abbreviated Ringing Account Number EntryConsiderations Administration AdministerLabel the button Account Number Enter Programming HOW to USETouch Account Number Enter again Allowed Lists Information Administer Description Considerations Administration Programming Auto Answer-AllAuto Answer-Intercom Touch Auto Answer-AllTouch Auto Answer-All again Label the button Auto Answer-IntercomTouch Auto Answer-Intercom Auto IntercomTouch Auto Answer-Intercom again Administration Programming HOW to USE Automatic Line SelectionConsiderations Administration Programming HOW to USE Auxiliary LinesConsiderations Administration Bridging Description ConsiderationsButton-Free Line Operation 18Section 5 Reference Call Pickup Voice terminal in the system Call Report Date and the Time. To set todays date Dial *82 Call Restriction Green light off Outward restricted intercom calls only Touch Conference Centralized ProgrammingPROGRAMMINGNone Conference Copy Customized Line Assignment Programmingn o n eAssignments from one voice terminal to another. See Copy Touch Do Not Disturb Do Not DisturbTouch Do Not Disturb again O p Group ListeningGroup Dial *71 for group 1 or *72 for groupTo program a Group Page button for your voice terminal ADMINISTRATIONNone PROGRAMMINGNone Hands-Free Answer on IntercomHold Touch HFAI/MicHold Retrieve Intercom Description Considerations AdministrationTouch Retrieve Call Intercom Preference Last Number Redial Lights Lights Line StatusLine Request Line Select LoudspeakerTo program a Loudspeaker Page button for your voice terminal Manual Signaling S C R I P T I on Considerations Administration ProgrammingTouch Intercom Touch Speaker MessageTouch Message Night Service Monitor-on-HoldOne-Touch Dialing On-Hook Dialing Administration Programming Outside Auto DialPersonal Lines Personal Speed Dial Transfer Personalized Ringing PrivacyPrivacy on Lines a and E Program Recall Touch Recall Ring Option OverrideLabel the button Ring Option Override Ringing Line Preference Touch Ring Option OverrideRinging Options Administration None Saved Number Redial62Section 5 Reference Send Message Speaker Considerations Administration Programming HOW to USE Special Characters in Dialing Sequences PauseSystem Feature Report Stop Switchhook Flash Touch-Tone EnableSystem Feature Report feature can be accessed only from Touch Administer Dial *60 System Reset System Speed Dial Considerations Administration 74Section 5 Reference Or program a button Toll Prefix Setting Meaning TonesFeedback Sound Touch-Tone or Rotary Setting Dial *38 Label the button Touch-Tone Enable Touch-Tone EnableTouch Touch-Tone Enable Transfer Yes? Voice Announcement Enable/Disable Transfer Return IntervalSlide the T/P switch to the center position None Drawings and Diagrams Accessory EquipmentBasic Telephones A basic telephone connected to an Opti Assign lines to the basic telephone Telephone Basic Telephone and Modem Interface Basic Telephone and Modem InterfaceAdministration HOW to USE Data Collector and Printer General Purpose Adapter Headset and Headset Adapter Originating a Call Using an Automatic Answering DeviceAllows you to handle calls more easily Loudspeaker Paging System Paging Jack on the Merlin Plus system Control Unit Music-on-Hold and Background Music Dial one of the following codes to set the volume you prefer Off-Premises Telephone Interface Considerations Administration HOW to USE Supplemental Alert Adapter 101 Quick Reference Guides Quick Reference Guide to System Administration Administration Procedure Do ThisCustomize line assignments to a telephone List Touch Administer. The console beeps twice Set the background music volume Records Quick Reference Guide to Administration Codes Administration Code Other Numbers Feature8Section 6 Quick Reference Guides Quick Reference Guide to Voice Terminal Features Placing CallsCALL-HANDLING Reports Privacy Programming Codes Other Numbers Feature Quick Reference Guide to Programming CodesTroubleshooting the System Troubleshooting Procedures Symptom You cant pIace outside callsSymptom You cant place outside calls Do This ThenPossible Cause 6 Faulty telephone company wiring Symptom a voice terminal doesnt ring Possible Cause 1 Volume Control SwitchPossible Cause 1 Control UnitPossible Cause 3 Cable ConnectionsSymptom a voice terminal rings constantly Possible Cause 2 Switch-controlledPossible Cause 3 Faulty power outlet Possible Cause 4 a module is looseSymptom Programmed voice terminal feature doesnt work Do This Then StepPossible Cause 1 The control unit may need to be reset General TestInstallation Introduction Installation Requirements Merlin Plus System InstallationEnvironment Grounding/Wiring Typical Merlin Plus System Grounding Plan Mounting the Control UnitConnecting the Control Unit Voice Terminal WiringCO Line Wiring Ppec RJ21 NI Typical Merlin Plus System Wiring Installation Interference Information Notice D2RFCC Registration and Repair Information AS593M-13529-KF-EIndex Index2Index Index 4Index Index 6Index Warranty 999-507-144