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CONSIDERATIONS
ADMINISTRATION
Most businesses will be satisfied with the quick method of entering account numbers on a call report. The general method is recommended for businesses that have many accounts, or in which there is no central accounting organization and users must invent their own codes.
This feature can be used only with outside calls; it cannot be used with intercom calls.
If the system administrator has specified that the Call Report feature does not report incoming calls, account codes can be entered only for outgoing calls.
There is a maximum of 16 characters available for an account number entry. The system beeps twice to remind the administrator that he or she cannot dial any more characters. If the administrator dials less than 16 characters, the system does not beep.
The system administrator should give a copy of the System Speed Dial code assignments to each person in the system who will use those codes.
If your responsibilities do not include system administration, skip this information.
Before you assign a System Speed Dial code (#60 through #99) to a specific account number, refer to the System Speed Dial Directory that you have filled out.
To administer Account Number Entry codes:
1Enter administration mode by sliding the T/P switch to P and touching
Administer.
2Dial the
3Dial *88.
4Dial the account number.
You can also use a client's telephone number as an account number. For that purpose dial *88 and then dial the telephone number.
5Touch Administer.
The console beeps twice.
6Repeat steps 2 through 5 for each account number or telephone number to which you are assigning a System Speed Dial code.
7Leave administration mode by sliding the T/P switch to the center position.
MERLIN Plus System Features |