Transfer

DESCRIPTION

You can use your voice terminal Transfer button to transfer outside calls to

 

someone else in your MERLIN Plus system.

 

There are three ways to transfer calls:

 

Option A—Simple Transfer You can ask the person to whom you are

 

transferring the call if he or she wants to accept the call.

 

Option B—One-Touch Transfer If you have an Auto Intercom button

 

for the person to whom you want to transfer a call, you can transfer a

 

call with one touch.

 

Option C—Direct Transfer You can transfer a call directly by dialing

 

the intercom number.

CONSIDERATIONS

If no one answers the transferred call, the call returns to the sender after a

 

specified number of rings set by the system administrator. The administrator

 

may also choose to set the system not to return calls. (See "Transfer Return

 

Interval.")

 

If the person to whom you are transferring the call has activated the Voice

 

Announcement Disable feature or if the person is using the intercom line at

 

his or her voice terminal, you cannot announce the call.

ADMINISTRATION

None

PROGRAMMING

If you want to program an Auto Intercom button for a voice terminal to

 

which you often transfer calls, see "Auto Intercom."

HOW TO USE

To screen a call using Option A, Simple Transfer:

 

1 Touch Hold.

 

2 Touch Intercom and dial the intercom number of the person to whom you

 

are transferring the call.

 

or

 

Touch the person's Auto Intercom button.

MERLIN Plus System Features

5-81

Page 145
Image 145
AT&T 999-507-144 system manual Transfer, Description