Call Pickup

DESCRIPTION

CONSIDERATIONS

ADMINISTRATION

PROGRAMMING

If you want to pick up a call that is ringing at another voice terminal, use the Call Pickup feature.

You can use this feature in three different ways:

Option A — You can use a dial code and dial the intercom number of the ringing voice terminal.

Option B — You can program a Call Pickup button and dial the intercom number of the ringing voice terminal.

Option C — You can program a One-Touch Call Pickup button for a specific voice terminal in your business so that when the person is away, you can answer that person's calls with one touch. You can program a Call Pickup button for each voice terminal for which you need to answer calls.

If the line on which the call is coming in appears on a button on your voice terminal, you do not need to use the Call Pickup feature to answer the call. You can just touch the line button on which the call is ringing and then lift your handset.

If you want someone in the office, such as a guard, to answer calls that come in after hours, program a Call Pickup button for calls that come in at the administrator/attendant console. Since the attendant console has all the lines of your MERLIN Plus system, the person answering calls after hours can pick up all calls by touching the Call Pickup button whenever the attendant console rings. If the person is in another part of the building, the attendant can connect his or her console and an extra alert device to a Supplemental Alert Adapter (see "Supplemental Alert Adapter" under "Accessory Equipment"), so that each time a call comes in, an extra alert device goes on.

None

You do not need to program Option A.

To program Option B:

1Label the button Call Pickup.

2Slide the T/P switch to P.

The voice terminal rings every 5 seconds to remind you that you are programming and that you cannot place or recieve calls.

3Touch the button you want to program.

4Dial *85.

5Slide the T/P switch to the center position.

MERLIN Plus System Features

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AT&T 999-507-144 system manual Call Pickup, Description Considerations Administration Programming