AT&T 999-507-144 system manual Monitor-on-Hold, Night Service

Monitor-on-Hold

DESCRIPTION	When someone puts your call on hold, you can turn on your voice terminal's
	built-in speaker, hang up, and continue working while you wait for the person
	to return to the call.
CONSIDERATIONS	None
ADMINISTRATION	N o n e
PROGRAMMING	None
HOW TO USE	To turn on your speaker until you are taken off hold:
	1 When you have been put on hold, touch Speaker.
	2 Hang up .
	3 When you hear the person return to the call, lift your handset and
	continue the call.
	The speaker automatically turns off.

If you have a 34-button BIS voice terminal, you can touch Speakerphone at the beginning of the call. You do not need to lift your handset throughout the call.

Night Service

DESCRIPTION

When the person who usually answers calls is not on duty, you can make answering calls easy for night personnel, such as a guard. There are two ways that you can provide Night Service for your office.

●You may either want to provide the person with a 34-button voice terminal that has all the lines, or the person may prefer to monitor the attendant console and answer calls there. Be sure that all lines on which calls may come in after hours are set for immediate ring. If the lines are not normally set for this ringing option, the person can activate the Ring Option Override feature that he or she has programmed for the voice terminal. (See "Ring Option Override.")

MERLIN Plus System Features 5-47