Manuals / AT&T / Communications / Answering Machine

AT&T 999-507-144 system manual button Hfai voice terminal

Models: 999-507-144

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Troubleshooting Install Drawings and Diagrams Dial Signals Confirmation and Error Signals Administering the System Environment Grounding/Wiring Warranty System Configuration Form System Reset

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FIGURE 4-2 The 10-button HFAI voice terminal

Line

Buttons

T

T/P Switch

Volume

P

Hi

Control

Lo

Dial Pad

Overview 4-3

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AT&T 999-507-144 system manual button Hfai voice terminal

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Contents

Merlin PIus Welcome Now To Order Copies of this Manual Contents Introduction Whats in This Manual Users Card Merlin Plus System Training Manual How to Use This Manual Voice Terminals Merlin Plus Communications SystemControl Unit Button Button Button Hfai Button Deluxe Button BIS Planning the System Introduction System Configuration Form Dial Signals Long Distance Dialing Voice Terminals Intercoms 11 through IntercomPaging Groups System Configuration Form Line Assignments Form Outside Telephone Lines Name and Intercom Number Original Line Assignments Customized Line Assignments Customized Line Assignments Original Line Assignments Immediate Ring Delayed Ring No Ring Call Restrictions and Allowed Lists Directory Outward Restricted Toll Restriction Allowed Lists Allowed Lists Named Allowed Lists Created System Speed Dial Directory Telephone Numbers Restriction Override Call Report Marked Telephone Numbers Account Numbers System Speed Dial Directory Number Name Location Dial Signals Long Distance DialingControl Unit Jack Telephone Number Line Type O m Line Selection Name Sequence AutomaticLine Lines Telephone Number Line Type Allowed Lists List Number List Number E m System Speed Dial Directory Administering the System I T I AL Administration Ongoing Administration KEY System Administration PreviewPlanning Forms Components Administrator/Attendant Console 34-Button Administrator/Attendant Console 10-Button Administrator/Attendant Console Administration Mode Button Labels Entering Administration Mode Leaving Administration Mode Leaving Administration ModeEntering Administration Mode Centralized Programming Centralized Programming Copy Touch Administer Confirmation and Error SignalsConfirmation Signal Error Signal P y Reversing the Procedure Basic AdministrationDial Signals Systemwide Line Assignments Touch Drop to remove all voice terminals from the group Customized Line Assignments Keep the Original Line Assignments Customize Line Assignments Order in which the system assigns lines to buttons Assign BUTTON-FREE Line Operation Systemwide Options Administer Allowed ListsAssign Call Restrictions to Voice Terminals 18Section 3 Administering the System Assign or Remove Allowed Lists Administer the Call Report OptionDate and Time Control Unit Jack Minimum Length Reported Calls Type of Calls Reported Assign Codes to Telephone Numbers 22Section 3 Administering the System Assign Codes to Account Numbers Using The Attendant Console Overview Attendant Console 34-button deluxe voice terminal 10-button Hfai voice terminal Touch Transfer Handling CallsTransferring Calls by Dialing the Intercom Number Transferring Calls with One-Touch Transfer Screening Calls Touch Loudspeaker Using the Loudspeaker page and Group page FeaturesTouch Intercom Using the Send Message Feature Touch Send Message Selecting Ringing Options Using Night Service Using the Headset Reference Overview Merlin Plus System Features Abbreviated Ringing Account Number Entry Considerations Administration Administer Label the button Account Number Enter Programming HOW to USETouch Account Number Enter again Allowed Lists Information Administer Description Considerations Administration Programming Auto Answer-All Touch Auto Answer-All again Auto Answer-IntercomTouch Auto Answer-All Label the button Auto Answer-Intercom Touch Auto Answer-Intercom Auto IntercomTouch Auto Answer-Intercom again Administration Programming HOW to USE Automatic Line Selection Considerations Administration Programming HOW to USE Auxiliary Lines Considerations Administration Bridging Description Considerations Button-Free Line Operation 18Section 5 Reference Call Pickup Voice terminal in the system Call Report Date and the Time. To set todays date Dial *82 Call Restriction Green light off Outward restricted intercom calls only Touch Conference Centralized ProgrammingPROGRAMMINGNone Conference Copy Customized Line Assignment Programmingn o n e Assignments from one voice terminal to another. See Copy Touch Do Not Disturb Do Not DisturbTouch Do Not Disturb again O p Group Listening Group Dial *71 for group 1 or *72 for group To program a Group Page button for your voice terminal ADMINISTRATIONNone PROGRAMMINGNone Hands-Free Answer on Intercom Hold Touch HFAI/Mic Hold Retrieve Intercom Description Considerations AdministrationTouch Retrieve Call Intercom Preference Last Number Redial Lights Lights Line Status Line Request Line Select Loudspeaker To program a Loudspeaker Page button for your voice terminal Manual Signaling S C R I P T I on Considerations Administration Programming Touch Intercom Touch Speaker MessageTouch Message Night Service Monitor-on-Hold One-Touch Dialing On-Hook Dialing Administration Programming Outside Auto Dial Personal Lines Personal Speed Dial Transfer Personalized Ringing Privacy Privacy on Lines a and E Program Recall Touch Recall Ring Option OverrideLabel the button Ring Option Override Ringing Line Preference Touch Ring Option Override Ringing Options Administration None Saved Number Redial 62Section 5 Reference Send Message Speaker Considerations Administration Programming HOW to USE Special Characters in Dialing Sequences Pause System Feature Report Stop Switchhook Flash Touch-Tone Enable System Feature Report feature can be accessed only from Touch Administer Dial *60 System Reset System Speed Dial Considerations Administration 74Section 5 Reference Or program a button Toll Prefix Setting Meaning TonesFeedback Sound Touch-Tone or Rotary Setting Dial *38 Label the button Touch-Tone Enable Touch-Tone EnableTouch Touch-Tone Enable Transfer Yes? Voice Announcement Enable/Disable Transfer Return Interval Slide the T/P switch to the center position None Drawings and Diagrams Accessory EquipmentBasic Telephones A basic telephone connected to an Opti Assign lines to the basic telephone Telephone Basic Telephone and Modem Interface Basic Telephone and Modem Interface Administration HOW to USE Data Collector and Printer General Purpose Adapter Headset and Headset Adapter Originating a Call Using an Automatic Answering DeviceAllows you to handle calls more easily Loudspeaker Paging System Paging Jack on the Merlin Plus system Control Unit Music-on-Hold and Background Music Dial one of the following codes to set the volume you prefer Off-Premises Telephone Interface Considerations Administration HOW to USE Supplemental Alert Adapter 101 Quick Reference Guides Quick Reference Guide to System Administration Administration Procedure Do This Customize line assignments to a telephone List Touch Administer. The console beeps twice Set the background music volume Records Quick Reference Guide to Administration Codes Administration Code Other Numbers Feature 8Section 6 Quick Reference Guides Quick Reference Guide to Voice Terminal Features Placing Calls CALL-HANDLING Reports Privacy Programming Codes Other Numbers Feature Quick Reference Guide to Programming Codes Troubleshooting the System Troubleshooting Procedures Symptom You cant pIace outside calls Symptom You cant place outside calls Do This Then Possible Cause 6 Faulty telephone company wiring Symptom a voice terminal doesnt ring Possible Cause 1 Volume Control Switch Possible Cause 1 Control Unit Possible Cause 3 Cable Connections Symptom a voice terminal rings constantly Possible Cause 2 Switch-controlled Possible Cause 3 Faulty power outlet Possible Cause 4 a module is loose Symptom Programmed voice terminal feature doesnt work Do This Then Step Possible Cause 1 The control unit may need to be reset General Test Installation Introduction Installation Requirements Merlin Plus System InstallationEnvironment Grounding/Wiring Typical Merlin Plus System Grounding Plan Mounting the Control Unit Connecting the Control Unit Voice Terminal Wiring CO Line Wiring Ppec RJ21 NI Typical Merlin Plus System Wiring Installation Interference Information Notice D2R FCC Registration and Repair Information AS593M-13529-KF-E Index Index 2Index Index 4Index Index 6Index Warranty 999-507-144

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