SYMPTOM: A voice terminal doesn't ring.

Possible Cause 1: Volume Control Switch.

Do This

If

Then

 

 

 

Slide the volume control to

The voice terminal still

Go to Possible Cause 2.

a high setting.

doesn't ring

 

 

 

 

Possible Cause 2: Voice terminal is programmed not to ring.

Do This

 

If

 

Then

 

 

 

 

 

Refer to Section 3,

The voice

terminal

is

Change the ringing option

"Administering the

programmed not to ring

by following the instructions

system," to learn how to

 

 

 

in Section 3,

program ringing

 

 

 

"Administering the

 

 

 

 

System."

 

 

 

 

 

 

The voice

terminal

is

Go to Possible Cause 3.

 

programmed to ring

 

 

 

 

 

 

 

Possible Cause 3: Do Not Disturb feature is activated.

Do This

 

 

If

 

 

Then

 

 

 

 

 

 

 

 

Refer to Section 5,

The

feature

is

activated

Deactivate

the

feature

"Reference," to see if the

 

 

 

 

following

 

the

instructions in

Do Not Disturb feature is

 

 

 

 

Section 5,

"Reference," or

activated.

 

 

 

 

see the "Do Not Disturb"

 

 

 

 

 

entry in the MERLIN Plus

 

 

 

 

 

System Training Manual.

 

 

 

 

 

 

 

 

The

feature

is

not activated

Refer to

the troubleshooting

 

 

 

 

 

procedure for the symptom,

 

 

 

 

 

"Trouble

with

lights,

 

 

 

 

 

speakers,

and

ringing."

 

 

 

 

 

 

 

 

 

7-4Section 7: Troubleshooting the System

Page 183
Image 183
AT&T 999-507-144 system manual Symptom a voice terminal doesnt ring, Possible Cause 1 Volume Control Switch