SYMPTOM: A voice terminal rings constantly.
Possible Cause 1: Voice terminal T/P switch isn't in the center position.
DO This | If | Then |
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Check T/P switch position. | It is set at either T or P | Slide it to the center |
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| position |
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| The T/P switch is in the | Your voice terminal is |
| center position | faulty. Unplug it from the |
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| modular jack and contact |
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| your equipment supplier for |
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| assistance. |
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SYMPTOM: All voice terminal lights are out; none has a dial tone.
Possible Cause 1: Control unit is not receiving power.
Do This | If | Then |
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Set the control unit power | The green power light on | Call your equipment supplier |
switch to Off and then back | the control unit is on and | for assistance. |
to On. Doing so resets the | the trouble remains |
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control unit. |
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| The green power light is on | The problem was corrected |
| and the trouble is gone | when you reset the control |
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| unit. |
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| The green power light is off | Go to Possible Cause 3. |
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| The red warning light on | Go to Possible Cause 4. |
| the control unit is on |
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Possible Cause 2: | power outlet. |
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Do This |
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Make sure the control unit | The control unit is not | Go to Possible Cause 3. | |
is not plugged into an outlet | plugged into a switch- |
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controlled by a wall switch. | controlled | outlset |
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Troubleshooting Procedures |
